Delivery Enablement Coordinator, Associate
Description
The primary responsibilities of the CT&M Delivery Enablement Coordinator are to: provide day-to-day support of the Global/NAM Delivery Enablement team who train and develop Career Transition and Career Mobility team members (colleagues and freelancers/associates) by identifying the current and future tools and resources to deliver the highest quality of service to candidates and customers; and partner with Delivery Enablement Leaders and Product Management/Marketing to ensure LHH's delivery practices and skills remain relevant and aligned with LHH methodologies. This role provides essential coordination and administrative support to advance CT&M delivery services, ensuring alignment with the latest trends, technologies, and developments to maintain our leading position in the market.
Reporting Relationships:
- Reports to the Director of Delivery Enablement
Direct Reports:
- None
Location:
- U.S. Remote/Virtual
Travel:
- None
Languages:
- English Required
In this role you can expect to
Key Accountabilities
- Coordinate and support the team activities that identify learning needs based on emerging trends in candidate behavior, ensuring timely documentation, scheduling, and tracking of deliverables for learning solutions (live, recorded, eLearning modules) using AI tools and resources.
- Maintain and update learning content repositories and manage version control across digital platforms in collaboration with the LHH Product & Innovation team and Marketing teams.
- Oversee administrative aspects of Professional Development programs, including global tracking and reporting for the Digital Credentials program, ensuring compliance with established processes and timelines.
- Prepare and distribute reports, dashboards, and status updates for leadership and stakeholders on training initiatives, progress, and emerging needs.
- Facilitate global collaboration with CT&M Ops Directors by organizing meetings, managing agendas, capturing action items, and ensuring follow-up on identified training requirements.
All About You
Preferred Qualifications:
Education & Experience
- Bachelor’s degree in Business Administration, Human Resources, Learning & Development, or a related field (or equivalent work experience).
- 3+ years of experience in administrative support, project coordination, learning and development, or sales/delivery enablement roles.
- Experience working in a global or cross-functional environment preferred.
- Experience with credentialing programs or professional development initiatives.
Technical Skills
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (Teams, SharePoint).
- Familiarity with Learning Management Systems (LMS), digital learning, and project planning and tracking platforms.
- Familiarity with digital content creation tools (e.g., Canva, Articulate, or similar).
- Basic understanding of AI tools and eLearning technologies is a plus.
- Ability to manage data reporting and dashboards using Excel or similar tools.
Administrative & Organizational Skills
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Detail-oriented with excellent record-keeping and documentation practices.
- Experience in scheduling, meeting coordination, and managing agendas/action items.
Communication & Collaboration
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with global teams and stakeholders.
- Skilled in preparing clear reports, summaries, and presentations for leadership.
Project & Process Management
- Ability to track progress on initiatives, maintain timelines, and ensure compliance with established processes.
Other Competencies
- Attention to Detail: Ensures accuracy in documentation, reporting, and compliance.
- Adaptability: Comfortable working in a fast-paced, evolving environment.
- Problem-Solving: Ability to identify issues and propose practical solutions.
- Collaboration: Builds strong relationships across global teams.
- Time Management: Prioritizes tasks effectively to meet deadlines.
- Professionalism: Maintains confidentiality and demonstrates integrity in all interactions.
What we offer
- Growth opportunities within a human resources global leader
- We prioritize learning to stay agile in an increasingly competitive business environment.
- We foster an open-minded environment where people spark new ideas and explore alternatives.
- Compensation: $30.00 per hour
- Benefits: Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
About LHH
LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.
Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge.
We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.
LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.
Recruitment. Development. Career Transition.
LHH. A beautiful working world.
LHH is an Equal Opportunity Employer/Veterans/Disabled.