Manager, Sales Strategy, Enablement & Content- North America, LHH ICEO
This role may be in the eastern half of the United States or Canada (Ontario area preferred)
The International Center for Executive Options (ICEO) is a global boutique practice within LHH, serving as a strategic partner to organizations and leaders offering executive career advisory services.
ICEO provides a distinct, transformational experience backed by the peer partnership of our advisors. ICEO Advisors are accomplished business leaders and board directors who draw upon their deep experience to provide trusted advice and counsel, backed by a personalized team of industry and functional experts to support the unique needs of each client. Service offerings include executive mentoring, onboarding, succession management, retirement, and career transitions.
The Manager, Sales Strategy, Enablement & Content role is critical to achieving the North America ICEO goals for new business, client retention and expansion. Core elements of this role are as follows:
- Partnering with the ICEO team and its internal sales partners to develop customized client facing materials for sales and account management efforts (discussion documents, meeting decks, presentations, proposals, partner reviews)
- Long-term sales content strategy and library management – identifying gaps, building a content calendar/plan, and developing new materials to ensure ICEO’s materials evolve to stay current to the changing market
- Developing customized reporting materials to communicate strong ROI and outcomes to existing clients
- Additional sales support activities to support the growth of the business
This role provides a great opportunity to combine creative design, analytical thinking, strategy, and project management in a dynamic fast-growing consulting business environment.
Reports to the Head of ICEO Sales and Delivery Enablement
In this role you can expect to
Sales Content Architect / Project Management
Partnering with the ICEO team and its internal sales partners to architect and develop customized best-in-class materials for specific opportunities – drawing upon a deep understanding of ICEO’s value proposition and its library of content to bring the ICEO solution to life in the most compelling way for each individual opportunity. This includes:
Showing up as a consultative problem solver with ability to ask the right questions
Scheduling and conducting information gathering sessions with relevant colleagues and partners to clarify requirements, client needs, and approach
Mapping out a process for each sales opportunity; what are realistic timelines, how to hold all involved accountable, serve as project manager to drive to completion
Drafting, editing, and finalizing external-facing materials such as discussion documents, meeting decks, presentations, and proposals.
Provides final quality control check, including proofreading for grammar
Document lessons learned to improve processes
Collaborate with the wider LHH organization on larger opportunities/formal RFPs (working with LHH’s Global Bid Management function)
Content Strategy & Management
Constant focus on innovating and evolving, observing market and customer shifts, to inform how we communicate ICEO offering in the most compelling and relevant manner
Balancing day-to-day support with long-term content strategy initiatives – what are the content gaps, how do we fill them? Project plan to prioritize how to attack these gaps over time and deliver new fresh sales content for the library (i.e., client testimonials, case studies, trends & insights, etc.)
Ensure latest sales template materials are posted on internal content management systems
Partner with ICEO colleagues and client relationship teams to develop compelling visual data reporting presentations to demonstrate strong outcomes and ROI metrics to existing clients
Review raw data and reporting to determine key insights, trends, and outcomes to communicate to the client – telling a compelling story with data
Internal Stakeholder Relationships & Communication
Provide a boutique experience to all internal stakeholders involved in deals or other key initiatives/projects
Build and manage critical internal stakeholder relationships including ICEO leadership, sales team members, other internal leadership team members
Communicate and hold all individuals accountable to drive proposal/project completion, fostering a collaborative and positive experience, while meeting critical deadlines and delivering high-quality outcomes
Here’s what you’ll need to succeed
Bachelor’s degree or equivalent
Minimum 3-5 years related experience developing custom strategic sales content (leveraging strategic messaging/value propositions)
Executive presence to establish credibility and trusted relationships with C-Suite and Senior Executives
Project management to drive multiple initiatives simultaneously in a fast-paced environment, meeting all deadlines
Strong analytical and conceptual thinker with a curiosity for understanding the intersection between business issues and ICEO’s solution set
Experience developing insights and trends for reporting deliverables
Superb attention to detail to ensure the highest level of quality in client-facing sales materials
Advanced user in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Creative Suite including In Design a plus (Photoshop and Illustrator)
Proposal management experience preferred
Professional services industry experience a plus
The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.
LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.
A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
This is LHH.
Ready for Next.
LHH is an Equal Opportunity Employer.
For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion