Sales Operations Administrator

Commerce / Vente : Sales Sydney, Australia
Contract Type: Full-time


Position at Lee Hecht Harrison (Global)

Sales Operations Administrator

In today’s marketplace, organisations are discovering the need to turn their attention inward to find their future talent. At LHH, we help companies see the possibilities in their people. Through assessments, coaching, upskilling and transitioning, companies can realise the untapped potential within their own workforce, resulting in increased productivity, morale, and brand affinity.


This Sales Operations Administrator position is an integral part of the LHH National Sales Team who provides critical support to the business at every stage of the sales cycle. Key activities include managing a regular cadence of reporting, opportunity mapping, responding to customer queries, contract management and communication liaison within the sales team.


To be successful in this role, the individual must have strong planning & organising, teamwork, communication and analytical skills.  A customer-centric mindset, initiative and flexibility are essential.


Reporting Relationships:

      Quality Manager


Direct Reports:


Major Responsibilities

Key Accountabilities

      Weekly and Monthly reporting on metrics such as Appointments, new Opportunities, sales pipeline, revenue projections etc

      Preparing other business critical reports such as Annual Partner reviews and Crystal reports

      Scheduling regular sales team meetings and other meetings for the Sales and Marketing Director (including Zoom set-up)

      Acting as the bridge between Sales and Operations by responding to sales team queries and mapping opportunities to Orbit

      Supporting with the compilation of proposal/tender/presentation responses

      Prospect qualification, distribution and monitoring / management of all active sales leads.

      Preparing new business terms for review and managing internal/external sign-off process and storing contracts

      Audit assistance in location sales documents and contracts for compliance

      Completing vendor forms & Ariba vendor set-up

      Respond to privacy form compilation requests by drawing on pro-forma answers and engaging the global privacy team

      Monitoring and reporting on contract status across all sales portfolios

      Salesforce super user for LHH Australia

      Support Marketing function by managing events including booking venues, recording/ reporting on RSVPs and reporting on attendance

Competencies we are looking for


      Planning and Organising

      Customer Focus

      Communication (verbal and written)

      Results Focused


What do you need to be successful

      Experience in a similar role in a fast-paced customer-centric business environment

      Strong Word, Excel and PowerPoint skills

      Ideally experience working with Salesforce

      Experience working with Pardot is a nice to have


About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH.

Ready for Next.

LHH is an Equal Opportunity Employer.

For additional information on our Diversity and Inclusion policy, please consult the following link: