Sales Operations Administrator
Description
In today’s marketplace, organisations are discovering the need to turn their attention inward to find their future talent. At LHH, we help companies see the possibilities in their people. Through assessments, coaching, upskilling and transitioning, companies can realise the untapped potential within their own workforce, resulting in increased productivity, morale, and brand affinity.
This Sales Operations Administrator position is an integral part of the LHH National Sales Team who provides critical support to the business at every stage of the sales cycle. Key activities include managing a regular cadence of reporting, opportunity mapping, responding to customer queries, contract management and communication liaison within the sales team.
To be successful in this role, the individual must have strong planning & organising, teamwork, communication and analytical skills. A customer-centric mindset, initiative and flexibility are essential.
Reporting Relationships:
Quality Manager
Direct Reports:
No
Major Responsibilities
Key Accountabilities
Weekly and Monthly reporting on metrics such as Appointments, new Opportunities, sales pipeline, revenue projections etc
Preparing other business critical reports such as Annual Partner reviews and Crystal reports
Scheduling regular sales team meetings and other meetings for the Sales and Marketing Director (including Zoom set-up)
Acting as the bridge between Sales and Operations by responding to sales team queries and mapping opportunities to Orbit
Supporting with the compilation of proposal/tender/presentation responses
Prospect qualification, distribution and monitoring / management of all active sales leads.
Preparing new business terms for review and managing internal/external sign-off process and storing contracts
Audit assistance in location sales documents and contracts for compliance
Completing vendor forms & Ariba vendor set-up
Respond to privacy form compilation requests by drawing on pro-forma answers and engaging the global privacy team
Monitoring and reporting on contract status across all sales portfolios
Salesforce super user for LHH Australia
Support Marketing function by managing events including booking venues, recording/ reporting on RSVPs and reporting on attendance
Competencies we are looking for
Teamwork
Planning and Organising
Customer Focus
Communication (verbal and written)
Results Focused
Flexible
What do you need to be successful
Experience in a similar role in a fast-paced customer-centric business environment
Strong Word, Excel and PowerPoint skills
Ideally experience working with Salesforce
Experience working with Pardot is a nice to have
About LHH
The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.
LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.
A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.
This is LHH.
Ready for Next.
www.lhh.com
LHH is an Equal Opportunity Employer.
For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion