Payments Product Specialist

Product Management Warsaw, Poland


Position at LeoVegas Polska

Company Description

LeoVegas is Sweden’s premier GameTech company and is at the forefront of using state-of-the-art technology for mobile gaming.

A large part of this success can be credited to an extreme product and technology focus coupled with effective and data-driven marketing.

Technology development is conducted in Sweden, while operations are based in Malta. LeoVegas’ passion is to provide the world’s greatest iGaming experience offering casino, live casino and sports betting.

We operate global and scalable brands including LeoVegas & Royal Panda, as well as several UK facing brands such as Pink Casino & Bet UK. You might have noticed our brand in the stadiums of our partners Manchester City or Inter Milan.

Job Description

In this exciting role, you will be contributing to LeoVegas’ payment vendor roadmap and strategy on group level ensuring the best payment method mix for different geographies and various brands. This includes resolving technical cases and supporting internal product and tech teams throughout various stages of payments product integrations.

Key responsibilities:

  • Coordinate the integration and launch of new Payment Methods/PSPs between Payment/Risk/CS/Product/Finance/Brand Teams.
  • Optimising payment method performance through payment gateway configuration, payment routing and risk configurations.
  • Analysing data and performance regarding Payment products, create according reporting and take action based on the results to maximize payments acceptance.
  • Perform testing and quality assurance of newly added payment methods and reviewing past integrations on a regular basis to ascertain that all payment processes are in order.
  • Manage escalation of payment issues with providers, tech support and other departments.
  • Gather feedback from CS/Payment/Risk Teams for further system improvements and assist Product Team with prioritisation.
  • Maintain Provider relationships and follow up on performance, metrics and transaction troubleshooting.
  • Maintain documentation of Payment Methods customer experience, transaction administration Payment setup & configuration as well as Provider contacts to ensure that the organisation can be up to date and trained on all Payment Methods.

This interesting opportunity comes with a variety of responsibilities, challenges but also mandate and impact. We promise you that if you join this ride, you won’t experience a dull moment!


What you need to land this gig?

First of all, we are looking for individuals with the right attitude! At LeoVegas we all are #teamleo and thus only hire true team players.

Able to embrace change, be curious and be willing to continuously learn & develop - which we will support you with of course!

Solution oriented with a structured and data driven approach to problem solving based on your strong analytical skills. Your knowledge of online technology helps you understand how payment systems work.

What else? The more of the below experience the better:

  • must have:
    • analytic skills & logic - needed when analyzing AR inconsistencies, in order to effectively draw conclusions based when investigating an issue
    • payments knowledge - understanding of transaction lifecycle, knowledge of different payment instruments, etc,
    • trouble shooting skills
    • attention to details
    • knowledge of API 
    • ability to work in a multicultural environment
    nice to have:
    • experience with payment aggregators
    • project management experience
    • familiarity with various software development methodologies
    • expert-level understanding of the payments ecosystem, including merchant needs, gateways, acquirers, card schemes, payments operations, APIs and reporting portals

**Please note that we are looking for candidates only from (or close to) Warsaw**

Why LeoVegas? 
LeoVegasGroup is where the lions play… and work! A fun, agile and fast-paced environment connecting 1,300+ employees across 11 offices worldwide. We’re culture-focused, so if you’re an innovator, initiator and team player give us a roar and join the LeoVegas Group pride. Let’s create the world's greatest iGaming experience! 

**As our company working language is English so we’d like to see your CV in English please**

Our Company is committed to equal employment opportunity.  We will not discriminate against employees or applicants for employment on the basis of any protected class such as race; color; religion; genetic information; national origin; sex; pregnancy, childbirth or related medical condition, marital status, atypical hereditary cellular or blood trait; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Compensation & Benefits:

  • Competitive base salary

  • Flexible package of benefits tailored to individual needs
  • Hybrid work with one day from the office per week

  • Equipment: MacBook Pro 16" (or 14")/M2 Pro 10-core/GPU 16-core/32GB/512GB SSD