Field Service Technician
Description
Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!
Responsibilities & Expectations:
We are looking for a dedicated Winder to join our team. This position is responsible for rewinding various kinds of basic electromechanical equipment including removing the original winding, inspecting for winding failure damage, recording data from the original winding, making new coils, winding, and performing voltage testing on standard/basic windings.
- Conduct preventative maintenance, troubleshooting, repairs, installation, and start-up assistance on typical electrical installations (see below).
- AC and DC adjustable speed drives, AC and DC motors, solid state starters, protection relays, engine driven generators, IR scanning, vibration and balancing (for various mechanical applications), motor removals and installations, wind power generators, large industrial motor inspections, switchgear and controls (all voltages), dry and liquid filled transformers, uninterruptable power supplies, circuit breaks, servo motors and controls.
- Handle a variety of on-site field service tasks, as well as in-shop customer equipment repairs.
- Manage staff scheduling, taking customer calls and booking appointments, as well as taking care of customer requests.
- Visit sites and project quotations.
- Set and achieve annual goals for sales growth.
- Manage all field service activities in Seattle, Longview, and Spokane, WA.
- Ensure staff is properly trained to work safely.
- Invoice jobs on a timely basis, resolving any issues promptly.
- Participate as part of management team.
- Prepare notes and follow-up with customers as required.
Qualifications and Competencies:
- PdMA testing experience preferred
- Level I Vibration Analysis preferred
- 2+ years of AC/DC motor experience
- Strong attention to detail and ability to follow directions with precise execution
- Ability to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment
- Ability to collaborate with team members
- Strong customer focus with professional communication
- Available and willing to work flexible hours, overtime and weekends as required, willingness to be on call
- Ability to perform math functions including addition, subtraction, multiplication, division including understanding fractions and percentages
- Strong verbal and written communication skills
- Basic computer skills
- Must have a valid Driver’s License and acceptable driving record
- Ability to travel locally and overnight
You’ll thrive at IPS if you…
• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are:
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits:
- Paid Time Off (PTO)
- 401k Employer Match
- Bonus Incentives
- Tuition Reimbursement Program
- Medical, Dental and Vision plans
- Employee Assistance Program (EAP)
- And more!
Pay Rate Details: $30-36 Hr.
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
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