Cloud Engineer

Managed IT Bolingbrook, Illinois Lake Forest, Illinois Madison, Wisconsin Brookfield, Wisconsin Green Bay, Wisconsin Appleton, Wisconsin Hammond, Indiana Indianapolis, Indiana Houston, Texas Austin, Texas


Description

Impact Networking

Impact is looking to add a Cloud Engineer to our growing Managed IT Operations team. The role will be responsible for maintaining, implementing, and securing cloud environments.  The ideal candidate is experienced with Microsoft Azure and PowerShell scripting. Creating cloud environments from start to finish and supporting Field Network Engineers with supporting their cloud environments. In addition, the Cloud Engineer will be responsible for designing maintenance plans and maintaining backups for cloud and SAAS based systems. Learning new technologies is a major driver of success within this position. 

Responsibilities

Technical

  • Assist engineers in designing a cloud network using Impact Cloud Playbook.
  • Implement Cloud Environments for new and current customers. Configure all infrastructure setup before handing the environment to the Field Network Engineers.
  • Assist Field Network Engineers with supporting cloud environments or resolve tickets escalation tickets related to the cloud environment.
  • Always look for ways to automate and make process more efficient with the use of scripts.
  • Deploy and manage maintenance schedule for all cloud environments.
  • Provision and create Office 365 tenants and preconfigure best practices as outlined in Impact Standards.
  • Provision and create Microsoft 365 tenants and preconfigure best practices as outlined in Impact Standards and work with MIT Security to determine best security practices.
  • Create scripts to automate O365/M365 tasks and QA checks.

General

  • Tracks and reports on ticket activity to ensure consistent and accurate ticket entry.
  • Review and maintain the Managed Information Technology (MIT) service delivery processes
  • Participates in ongoing training and attainment of manufacturer certifications.
  • Maintains relationships with vendor contacts that are beneficial to the company.
  • Keeps all documentation in the centrally located team customer documentation location so nothing is kept secretive.

Professional Development

  • Develop personal skills to efficiently and effectively work individually and as a member of the Technical Services team
  • Participate in company-sponsored job-related activities and training to further develop your technical skills
  • Attends relevant company in-house training
  • Attend one related seminar/class annually
  • Required to complete one relevant technical certification annually

Things We Are Looking For

Computer Skills

  • Cloud Solutions
    • Microsoft Azure (VMs, Azure AD, VPN)
    • Nerdio Private Cloud, Nerdio Core, Nerdio for Azure
  • Server Administration
    • Experience with Windows 2012-2019 Server
    • Active Directory design, management and maintenance
    • DNS, DHCP, and Remote Desktop Services
    • VMWare, Hyper-V and other virtualization technologies
    • Storage solutions: SAN, NAS, Shared storage, ISCSI, Fiber Channel
  • Firewalls, switches and other networking technologies
    • Cisco Meraki vMX100 and other firewalls

Certificates, Licenses, Registrations  

  • Current - MCSE: Cloud, CCNP Cloud, CCNA Cloud, VCA Cloud or other industry recognized advanced cloud technology certifications preferred

Experience

  • Minimum 4 years of cloud experience (AWS, Azure, Google, Nerdio)

Valued Qualifications 

  • 5 or more years relevant work experience
  • Relevant and current industry certifications
  • Recent experience as part of a Microsoft Partner organization
  • Recent experience working for a managed services organization

Benefits

  • 20 days of PTO
  • 12+ paid holidays
  • Flexible Sick Day Policy
  • Paid Maternity & Paternity Leave
  • Comprehensive Health, Disability Life, Dental and Vision Plans
  • 401(K) match & retirement plans
  • Student Loan reimbursement
  • On-going training & development opportunities 
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