Pre-Sales Solutions Architect (Managed Services)
Description
Impact is hiring a Pre-Sales Solutions Architect to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
Pre-Sales Solutions Architects serve as technology experts. You'll partner with business leaders to uncover operational gaps, identify challenges, and design transformative technology solutions. Your expertise in IT infrastructure, cybersecurity, business applications, AI, and holistic digital transformation strategies will help shape technology strategies for companies looking to scale, modernize, and evolve.
Collaborating with seasoned sales teams and engineers, they conduct in-depth business assessments to align technology with organizational goals, delivering tailored solutions backed by industry-leading tools and expertise.
This role is pivotal in bridging technology and business strategy, ensuring clients achieve sustainable growth through innovative solutions.
Responsibilities
- Lead discovery meetings to understand client operations, challenges, and transformation opportunities, introducing Impact’s Managed IT, Cybersecurity, and Digital Transformation offerings
- Play a key role in the Business Transformation Assessment (BTA) process including planning, solution refinement, and overall presentation of the final product
- Present actionable recommendations to executive stakeholders, translating complex technical details into business value
- Develop strategies for technology implementation, prioritizing ROI-driven solutions that address IT, process efficiency, and scalability
- Align solutions with client goals in areas such as line of business application optimization, data analytics, AI-driven insights, and process redesign
- Own the Managed IT and Digital Transformation pre-sales pipeline, achieving assigned quotas and ensuring client success
- Conduct training sessions for sales teams to enhance their ability to identify qualified opportunities across IT, Cybersecurity, and Digital Transformation services
Technology Solutions:
- IT & Cloud Solutions: Network infrastructure, Azure services, cloud hosting, backup & recovery, mobility management, and vCIO consulting
- Cybersecurity Solutions: SOC Monitoring, edge security, identity management, endpoint protection, disaster recovery, and compliance
- Digital Transformation Solutions: Robotic Process Automation (RPA), Business Intelligence, Rapid Application Development, AI-Strategy Consulting, and Change Management
Things We Are Looking For
- Extensive industry experience in roles like Network/Systems Engineer, Solutions Architect, Sales Engineer, or in Leadership positions such as Infrastructure Manager, IT Director, VP of Technology, etc.
- Proven expertise in server/network infrastructure, cloud platforms (Azure, M365), virtualization, and security solutions
- Understanding of business applications such as CRM, ERP, and BI tools, with experience in optimizing these systems for operational excellence
- Strong technical writing and communication skills, capable of simplifying technical details for executive audiences
- Experience in a Microsoft Partner, managed services organization, or digital transformation consulting preferred
- Ability to manage complex sales processes and align cross-functional teams for successful client outcomes
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact
- Honesty: We are fiercely transparent and consistently honest
- Fun: We fuel work with fun, knowing life's too short for boring
- Low Ego: We champion ideas over titles, because brilliance knows no rank
- One Team: We win as a team, we lose as a team, we are one team
Benefits
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $120,000-$140,000 plus uncapped commission/bonus eligibility with on target earnings exceeding $270,000.
- Up to 20 days of PTO
- Up to 7 Paid Sick Days
- 12+ paid holidays
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) & retirement plans
- Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks
- Continued education reimbursement
- On-going training & development opportunities
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Impact, compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $120,000-$140,000 plus uncapped commission/bonus eligibility with on target earnings exceeding $270,000.
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
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