Training Program Manager, ( 24-9565)
Description
About GE Vernova:
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.
GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains, and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.
Job Summary:
The Training Program Manager develops wing-to-wing new strategies to train competent field service employees to support the business needs in terms of Safety, Quality, Delivery, and Cost in addition to customer satisfaction. Determines how a certain field role needs to be trained at a global level and interfaces with stakeholders across the business to achieve the technical objectives of the program within an optimized cycle time and cost. Leads complex projects from concept generation until sustainment and adoption into the regular training operations.
Essential Duties & Responsibilities:
- Create strategic direction of technical talent and performance requirements (including critical experiences, competency, and career progression models) that support high quality field execution, allow individuals to develop their careers while generating organizational growth
- Leverage regional best practices to build a harmonized model for roles and standard work of training such roles
- Leverage multi method path to acquire competencies in workforce (distance learning, in person, OJT, mentorship, certifications, work experience)
- Identify and include Subject Matter Experts inputs in building the programs. Balance required versus optional steps. Prevent under-training and over-training
- Corroborate closely with business functional and regional leaders as well as Training and Development Managers (TDM) on organization capability assessment to define gaps and path to fill such gaps
- Review competency model and curricula, if existing, for the corresponding program. Create and/or improve as needed
- Occasional group facilitation, training, and regular presentation to various organizational audiences.
- Provide organizational development support for managing of change and implementing until sustainment within training and regional operations
- Develop quantitative and qualitative metric tools to measure impact of program on effectiveness, engagement, and retention of field employees
- Review/update programs with changes from the business needs and productivity advancements
- Some travel required
- You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.
Required Qualifications & Experience:
- Bachelor’s degree in related field, or equivalent
- 8+ years of applicable experience and demonstrated success/knowledge
- Technical Competency Management / Kahuna experience required
- Experience working in power generation
- Experience working in a global matrix organization
- English proficiency required
Desired Characteristics:
- Technical knowledge and experience with career tools, multi-source assessment
- Field services experience
- Successfactors experience
- Facilitation and coaching experience
- Experience developing career development materials
- Excellent customer, communication, and interpersonal skills
- Ability to work independently
FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law.