Technical Writer
Description
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With more than 17,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security, helping customers improve data security, maintain compliance, prevent, and detect and recover from ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
THE OPPORTUNITY
You will be responsible for a range of internal and external facing technical content at Egnyte such as help articles, release notes, UX/UI text, and blogs to name a few. The scope includes reviewing content for accuracy and authoring new articles as needed for Egnyte's various products across web, desktop and mobile.
WHAT YOU’LL DO
- Author, review and timely publish external facing help articles for various Egnyte Products
- Write release notes, proof-read/review UX and product UI text and contribute to technical blogs
- Work closely with product managers, Engineering, UX, QA teams and other stakeholders to understand the product capabilities for accurate documentation
- Incorporate feedback from customers and internal stakeholders
YOUR QUALIFICATIONS
- 3+ years of experience as a technical writer
- Solid communication skills, including good written and spoken English to effectively communicate about technical matters
- Technical background. Prior experience in a software engineering role is desired
- Exceptional written, verbal skills and ability to work with a cross-functional team.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.