Facilities Coordinator

Operations / Opérations St-Laurent, QC Ottawa, Ontario #2018-4648 (reqID)


Position at Dynacare


High-level description of the purpose of the job


The Maintenance Coordinator is responsible for daily, weekly and monthly maintenance activities in the main laboratory and the Laboratory Health Service Centers. He will also coordinate the activities of all external service providers and vendors. Responsible for all associated documentation including work orders, packing slips and shipping records. The coordinator handles equipment management for Laboratory Health Service Centers including service reports.  Will be required to be on call.


 List of critical duties that the incumbent is expected to perform


  • Perform routine maintenance and handyman duties in main laboratory and centers including minor plumbing and electrical work if required
  • Receive and respond to maintenance request from departments and centers in a timely manner
  • Arrange external vendors e.g. HVAC, electrical, security, plumbing etc., check work to ensure proper completion and sign off work orders
  • Ensure that the main laboratory premises are kept clean and safe by supervising and monitoring the activities of the contract day time cleaner to ensure that the schedule is followed
  • Responsible for contacting the Cleaning Service Vendor when there are issues
  • Weekly inspection sheet completion
  • Monthly check of freezers and refrigerators if required, cleaning of walk in fridges and incubators
  • Weekly inspection of the laboratory premises
  • Check and test the equipment before sending out where applicable
  • Complete all shipping documents and tracking logs
  • Arrange for repair, service and maintenance of all building equipment at the lab and LHSC Centers
  • Update inventory record in Q Pulse
  • Maintain building equipment and furniture
  • Set up chairs, tables, overhead projectors, video screens and white boards as and when required
  • Weekly and monthly checks of fire prevention and protection equipment as per code
  • Responsible for monthly generator checks and coordinate maintenance
  • Quarterly replacement of water filters as required
  • Maintain log of maintenance and repair programs as required
  • Snow and ice removal from drive and walkways as required
  • Responsible to protect one’s Health and Safety by reporting hazards and working in compliance with established safe working practices

Summary of responsibilities and percent of time spent performing each

  • Maintenance
  • Housekeeping
  • Equipment management
  • Warehousing
  • Set-up
  • Inspections
  • Developments and records
  • Snow removal

Jobs managed by this role. Description of the relationships and liaisons with other functions and the nature of these interactions. Include both internal and external contacts

Direct Reports

  • None


  • Advise and inform the Director, Operation of all major issues and assist in resolution
  • Frequent contact with management and staff throughout the division


  • Liaise with service providers as necessary

Knowledge, educational requirements and relative experience required to perform the job

  • Forklift certification required
  • Secondary school education
  • 2 years of previous related experience

Technical and social process skills required to perform the job

Technical Skills

  • Basic computer skills

Social Process Skills

  • Excellent communication skills required (French/English)
  • Demonstrated ability to work independently and apply sound decision-making principles
  • Demonstrated high level of interpersonal skills required to succeed in a collaborative working environment
  • Demonstrated ability to self-manage and prioritize in a results driven environment


Other relevant or important information regarding this job


  • Preserve and safeguard all confidential employee information during the course of employment with Dynacare


  • Approximately 6 months of time required to learn all aspects of the job

Physical and Environmental Demands

  • Normal office environment
  • Medical laboratory environment
  • Exposure to infectious and hazardous materials, dirt, fumes, garbage in the laboratories
  • Exposure to extreme temperatures
  • Road conditions (driving to LHSC)
  • Washroom and building cleaning
  • Clean-up of all types of spills including chemicals


DNA of an Ideal Dynacare Employee

I make a difference in people’s lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement.

  • Caring- I demonstrate strong empathy and genuine concern for my colleagues, patients and customers.
  • Collaborative Team Player- I know I play a key role in helping the Dynacare team achieve success. I am comfortable in a changing environment, and I can easily manage multiple priorities.
  • Passion for Quality and Continuous Improvement- I am always looking to learn and solve problems.  I am detailed oriented, adaptable and find ways to make things better.