Manager, Core Laboratory

Operations / Opérations Brampton, ON #2024-9432 (reqID)


Position at Dynacare

Job Posting: Manager, Core Laboratory  
Where YOU work, makes a difference.   
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.  
Are YOU our next Manager, Core Laboratory?  
As a Manager, Core Laboratory, you will be responsible for managing the laboratory operations and people leadership of the Chemistry and Hematology Department. Working with the Director, Laboratory Operations and Scientific Directors, this role fosters a culture of safety, quality and internal and external customer service.  Through inspirational leadership, creates an environment of high performance and employee engagement.  
This is a full-time, permanent role working on evening shift (Monday to Friday, 4:00 p.m. – 12:00 p.m.), and occasional Saturday.   
Internal job posting closes at 5:00pm(EST) on March 17, 2024.    
Why Dynacare is an amazing place for YOU:  
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program 
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:  
  • As a leader, role model and coach, fostering an environment of positive employee relations, strong teamwork, and employee engagement
  • Creating an environment of trust and open communication by sharing information in a timely manner and encouraging multi-directional feedback
  • Acting as a coach to promote career growth opportunities, educational pursuits, and participation in internal development programs
  • Managing people resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling and effective workflow
  • Collaborating with other managers and Director, Laboratory Operations to create a positive work environment in the laboratory
  • Overseeing the scientific and technical operation of the department to meet established laboratory standards, accreditation and regulatory requirements
  • Resolving any technical and/or client issues, problems and/or concerns by leveraging the appropriate internal and external stakeholders
  • Recommending, implementing, and monitoring departmental procedures, policies, and standards
  • Working with various stakeholders to develop, recommend and implement continuous improvement initiatives
  • Managing compliance requirements such as collection, preparation, and analysis of departmental reports and statistics
  • Ensuring appropriate methodology and equipment are in place and assisting in the development of new methods or changes in existing methods
  • Monitoring quality control programs and processes, reviewing and interpreting QC results, acting to correct any potential issues
  • Providing exceptional customer service, ensuring customer needs are addressed as needed
  • Responsible for business planning, goal development and scheduling for the department
  • Review scientific issues and challenges with Director, Operations
What YOU bring to the role:   
  • Bachelor of Science- Biochemistry or certified Medical Laboratory Technologist  
  • 3 to 5 years previous leadership experience
  • Demonstrated experience leading and engaging diverse team
  • Exceptional communication skills that are adapted to the needs of stakeholder
  • Ability to foster relationships across all levels of the organization
  • Experience in planning, preparing, and devising work schedules
  • Demonstrated understanding of the principles and processes for providing customer satisfaction including quality standards for services, and evaluation of processes
  • In-depth knowledge of statistics and management reports
  • Proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)
  • Experience in applying project management principles and techniques
  • Ability to effectively manage constraints and competing priorities
  • Strong decision-making ability to effectively manage constraints and competing priorities 
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.  
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.  
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.   
 In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.