Tech Junior

Technology (I.T., and Systems)Hybrid Remote, Sydney, Australia


Description

Position at DNEG

Key Purpose of the Job:  

Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Junior who has a passion to work within VFX.  

Needs to Do:  
  • Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.  
  • Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
  • Storing, sourcing and delivering equipment to and from employees.  
  • Dealing with vendors like Dell, HP, etc for part replacements.  
  • Use a ticketing system to log/report technical problems.  
  • OS installation. Linux, OSX, Windows.  
  • Image Quality Control: Monitor calibrations, projector calibrations, maintaining, viewing environments etc.  
  • Misc: Assisting the Technology Department with their day-to-day tasks. 
  • Visiting the Data Center for routine DC tasks.
  • Render farm support. 
Needs to Have:  
  • Excellent customer service skills  
  • English spoken and written  
  • Computer literacy, knowledge of how to dismantle and set up a basic workstation
  • A professional and friendly phone manner  

Needs to Be:  
  • Friendly!  
  • Enthusiastic  
  • Pro-active  
  • Confident using initiative  
  • Enjoy helping people  
  • Hard worker  
  • Passionate about Film  


About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).