Content Operations Director

SEO/SEM New York, New York


About Your Role

As Content Operations Director for Dotdash, you will lead a critical team responsible for reshaping and improving the content libraries for our fast growing properties including Verywell, The Spruce, The Balance, Investopedia and Tripsavvy.

This role includes oversight of Dotdash’s massive editorial and visual improvement teams. Lead a dream team including our Managing Editor, SEO Project Manager, and Visual Asset Team Manager and their hundred plus freelancers. Collaborate with editorial, SEO and product teams to operationalize our content improvement teams.

This role is all about scale, quality, process refinement, and agility. You will make a huge impact on our content quality which in turn helps millions of visitors each day solve problems or learn something new. This role reports to the VP of Growth at Dotdash.

About Your Contributions

  • Implement operational improvement into a growing, multi-disciplined team of editors, photographers, graphic artists, and fact checkers.
  • Work closely with our engineering teams who build custom, bespoke process workflow and analytics software to empower your team.
  • Coordinate with decision-makers and leaders in the organization who want to run scaled, efficient projects through your team.
  • Develop new team skills and roles as we push to make our websites the absolute best on the web.
  • Champion new use cases for our workflow software to help solve challenges.
  • Works closely with GM’s of each property in strategy, prioritization, dependencies and risks.
  • Create comprehensive, enterprise-wise visibility for the strategy, people, processes, technology and measurement that contribute to improved content lifecycle management.
  • Oversee content measurement and KPIs including the design and operation of relevant, synthesized dashboards, reports and analyses.
  • Conduct monthly content inventory and curation updates to central repositories.

About You

  • Bachelor’s Degree
  • 8+ years of work experience including management and operational roles
  • Exceptional leadership skills
  • The hustle and critical thinking skills to drive process improvements daily
  • Strong editorial skills and keen sense of what content works well online
  • Excellent project management skills, attention to detail, ability to multi-task, excellent verbal/written communication skills.
  • Ideally a solid understanding of current SEO best practices
  • A willingness to embrace change and to adapt strategies on the fly
  • Be incredibly proactive! Dotdash encourages inquisitive natures, strong problem-solving skills and desire to seek and propose improvements, solutions and processes.
  • Change management and influence, relationship building experience at all levels.
  • Budget management experience for multi-million dollar P&L

About Us

For more than 20 years, Dotdash brands have been helping people find answers, solve problems, and get inspired. We are one of the top-20 largest content publishers on the Internet according to comScore, a leading Internet measurement company, and reach more than 30% of the U.S. population every month. Our brands collectively have won more than 20 industry awards in the last year alone and, most recently, Dotdash was named Publisher of the Year by Digiday, a leading industry publication. Our brands include Verywell, The Spruce, The Balance, Investopedia, Lifewire, TripSavvy and ThoughtCo.

Dotdash embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.