Production Planner 1st shift

Customer Service Joliet, Illinois


Position Overview:
The Production Planner is an independent critical thinking position responsible for developing, implementing, communicating, and monitoring the daily work assignment queue, analyzing status, and independently making adjustments as necessary to ensure successful on-time and accurate receiving, picking and shipping across multiple warehouses. Additionally, the Production Planner will be responsible for all front-line communication between external customer requests and questions. Demonstrated ability to create and maintain a successful partnership to achieve operational goals across multiple warehouses. 
Salary: $55K - $65K
Essential Duties & Responsibilities:
  • Develop, implement, and monitor all daily work assignments at multiple warehouses.
  • Manage all product allocation for outbound orders to deliver on-time shipping, while properly balancing inventory availability and operational workflow.
  • Produce and deliver analysis based on trends in order to manage the direction of warehouse work effectively.
  • Manage inbound and outbound schedules for multiple warehouses & process and schedule all carrier appointments.
  • Responsible for guiding investigations and resolving product shorts to promote healthy fill rate ratios.
  • Effectively instruct site operations leadership to understand daily site goals and assignment, provide recommendations and oversite.
  • Follow up and correct late orders, product availability and carrier rescheduling.
  • Evaluate demand and determine approach to fill open orders.
  • Direct and implement trailer moves with yard spotter.
  • Provide customer service to internal and external customers.
  • Is the primary point of escalation for internal and external customers.
  • Other duties as assigned. 
Requirements and Qualifications:
  • Bachelor’s degree or 2-4 years of appropriate previous work experience in a warehouse
  • Skilled in conveying communication and effective in interacting with a variety of stakeholders.
  • Experience with an advanced communication management tool and/or process automation is a plus.
  • Proven ability to analyze data and provide recommendations in order to achieve metric goals.
  • Proven abilities to effectively establish goals.
  • Proven ability to critically think and demonstrate independent decision making.
  • PC Experience with proficiency in Microsoft Office Suites.
  • Previous warehouse management systems (WMS) experience.
  • Strong interpersonal and communication skills.
  • Detail oriented, analytical, and good problem-solving skills.
  • Ability to take initiative, work and think independently, and collaborate in a team environment.
Pay, Benefits and More:        
  • Competitive compensation package
  • Full health insurance (medical, dental, and vision), 401(k), Life insurance, tuition assistance, PTO, and MORE!
  • Growing company with a performance record that continues to climb!
  • Open-door work environment
  • High-Performance culture with a focus on a growth mindset where continuous improvement is embraced
  • Opportunities for advancement!   
CJ Logistics About Statement:        
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North American region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.    
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.        
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.