National Account Manager

Account Management Tampa, Florida Orlando, Florida


Join Team CARFAX as a National Account Manager

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.  One last thing: Our four-day week continues in Summer 2023!

The National Account Manager is part of a winning team that represents the CARFAX brand and products to top key accounts in the automotive industry and serves as the primary executive level point of contact for large or multi-store car dealer groups.  The goal of this position is to build strong mutually beneficial business relationships with CARFAX’s corporate dealership customers.

What you'll be doing:

  • Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
  • Cultivate new business development opportunities
  • Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
  • Review and analyze customer performance data and metrics
  • Manage all phases of new onboarding: implementation, deliverables, training
  • Respond rapidly to customer needs and provide exceptional levels of customer service

What's in it for you:

  • 10 + years of automotive account management experience.
  • Demonstrated ability in developing relationships at the corporate level within top dealer groups
  • Must be a strong collaborator, and have demonstrated ability in developing relationships internally
  • Proven ability in value creation and account planning
  • Ability to run an agenda driven meeting either virtually or in person
  • A focus on a great customer experience and attention to detail in ongoing account management efforts
  • Knowledge of dealer management software systems (plus)
  • Must be a strategic thinker and problem solver
  • Be willing and able to travel up to 50%

 Don’t just take our word for it:

  • 10X Virginia Business Best Places to Work
  • 9X Washingtonian Great Places to Work
  • 9X Washington Post Top Workplace
  • St. Louis Post-Dispatch Best Places to Work

New CARFAX employees must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based positions. On your first day of employment with CARFAX you will be required to upload your vaccination card into our HR system. If hired, HR will consider requests for reasonable accommodation on an individualized basis.


CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.