ServiceNow Developer | Req#3450

Remote, United States


ActioNet has an immediate opportunity for a ServiceNow Developer. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.

As a Developer for the ServiceNow platform and custom scoped applications, responsibilities include translating business requirements into technical solutions, creating new applications and automating processes, and participating in design workshops. Additionally, tasks involve implementing strategies for process improvement, performing software configurations and development, and providing technical guidance throughout the development and testing phases.

Primary Responsibilities: 

  • Developer of ServiceNow platform and custom scoped applications.
  • Translate business requirements, map user flow and design best possible technical options.
  • Create new applications and user experiences, automate processes and make changes to existing applications.
  • Help test, troubleshoot and ensure a smooth upgrade of the instance.
  • Participate in design workshops to design ServiceNow platform and custom scoped applications.
  • Implement strategies for improving business processes, procedures, and workflows using ServiceNow platform, App Engine capabilities and best practices.
  • Perform software install, configuration, data migration, and development of workflow and internal and external interfaces. 
  • Contribute technical guidance in development and completion of user stories, acceptance criteria, use cases, master test plan, and user acceptance testing and sign-off.
  • Perform other duties as required.


Required Job Experience: 


  • Five years of experience with administration, development, maintenance, patching, upgrade, and support of ServiceNow platform and custom scoped applications including Sub-Production and Production instances.
  • Conducted multiple implementations of configuring, administering, development, customization, release and enhancements to native and custom scoped applications on the ServiceNow Platform.
  • Demonstrated experience with design and implementation of ServiceNow FedRAMP High instances, integrations and interfaces with third party applications and data sources using Security Assertion Markup Language, Single Sign-On, Active Directory Federation Services, Common Access Card, Multi-factor authentication, Extensible Markup Language (XML), Email, web services, Java Database Connectivity (JDBC), Lightweight Directory Access Protocol (LDAP), Simple Object Access Protocol (SOAP), Representational State Transfer (REST), Open Database Connectivity (ODBC), Web Service Definition Language (WSDL), and IntegrationHub.
  • Demonstrated experience with design and implementation of complex process workflows using JavaScript, Flow Designer, and App Engine tools.
  • Experience with ServiceNow HIWAVE Support.
  • Certification (Must have): ServiceNow Certified Application Developer
  • Degree in Computer Science, Engineering, Business, Management or equivalent experience or certifications.


Preferred Experience (nice to have):

  • Certified ServiceNow Administrator or ServiceNow Certified Implementation Specialist.
  • Candidates with 2-3 years of experience supporting a government entity (federal, SLED, or local).
  • Candidates that currently hold a clearance with the government or have held a Public Trust in the last 3 years.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services.   With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
  • Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
  • Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
  • Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • 401(k) Savings Plan
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Referral and Merit Recognition Programs
  • Employee Assistance and Identity Theft Protection
  • Paid Holidays: 11 per year
  • Paid Time Off (PTO)
  • Disability Insurance