Customer Service Representative

Sales Cegled, Hungary


Description

Xylem is a leading water technology company committed to "solving water" by creating innovative and smart technology solutions to meet the world's water, wastewater and energy needs Xylem’s well-known global brands have served the water market for many decades with products sold in more than 150 countries. The Company's more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Xylem does business with more than 40 market-leading product brands.

For more information on how Xylem can help you, go to www.xylem.com

XYLEM Service Hungary Kft. is looking for a new colleague for the following position:

 

 

Customer Service Representative 

 

 

 

TASKS

 

  • Supporting customer service and logistics processes
  • According to the related processes of the company, check and enter customer orders into ERP system
  • Preparing PO-s based on customer orders, handling and keeping track of confirmation
  • Keeping contact with customers, suppliers in customer service & logistics related cases
  • Creating order acknowledgments in the ERP system and sending it to the customer
  • Registering deliveries and managing the related administrative tasks
  • Collection of transport documents from customers
  • Handling of returns and logistics claims of missing goods/damaged goods/delays
  • Handling modification requests
  • Checking suppliers’ incoming invoices
  • Invoicing (goods, services, orders)
  • Preparing reports

 

 

REQUIRED SKILLS / EDUCATION / QUALIFICATIONS

 

  • Experience 2+ years relevant working experience
  • Advanced communication level in English (both written and verbal)
  • Good IT skills (MS Office)
  • Attitude & disposition Customer Service and/or Logistics Experience
  • Customer focused attitude
  • Strong problem-solving skills
  • Good organizing and time management skills
  • Supportive attitude, develops and maintains positive relationships with all business partners
  • Excellent inter-personal skills
  • Ownership of the end to end processes

 

 

OUR OFFER

  • Work experience in international company
  • Excellent atmosphere, friendly environment, teamwork
  • Internal development opportunities
  • Other benefits (Cafeteria, Sport support)
  • Teambuilding events