Product Manager

Product Management Yellow Springs, Ohio Columbus, OH, Ohio Cincinnati, Ohio Dayton, Ohio


Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at​.

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks.

The Role:

The Environmental Solutions Segment of Xylem Analytics encompasses Xylem’s flagship brands for water quality and quantity technologies, YSI and SonTek. The WQS Product Manager will assume responsibility for the diverse range of water quality sampling products which make up a part of Xylem Analytics Environmental Solutions product portfolio. WQS products are sold direct, through ecommerce, and a wide network of global distribution partners. The Product Manager will support all stages of the product life cycle, from their conception through their eventual discontinuation.

The Product Manager will work with the Environmental Segment Manager to establish a strategy for this line of products that is well aligned with the overall Segment strategy. Examples of duties will include development of marketing campaigns for products, performing analytics to support the Segment Manager’s reporting responsibilities, interfacing with technical support to resolve customers’ technical issues with products, assistance with the development and delivery of educational materials, and acting as a liaison with operations for on-time delivery of high-quality products. The Associate Product Manager will play a critical role in product development, working directly with YSI R&D as well as interfacing with external collaborators with whom we develop products.

This role is based in Yellow Springs, Ohio.

Essential Duties/Principal Responsibilities:

  • Define product requirements for the engineering team to guide New Product Development (NPD).
  • Setting and analyzing metrics for the success of marketing campaigns and our overall strategy.
  • Provide operations product demand forecasts using internal software tools.
  • Track orders and shipments vs plan. Analyze and report financial performance versus plan monthly, quarterly, and annually.
  • Assist with the development and delivery of training modules for internal and external teams and distribution partners.
  • Contribute to the Environmental Solutions segment’s strategic marketing plans for the WQS products.
  • Identify and foster relationships with key distributors, customers, and associations.
  • Contribute to the development of technical marketing materials (content) for launch kits, presentations, sales tools, web content and webinars.
  • Participate in regular voice of customer (VOC) exercises that will help us to not only choose the right products to develop, but also to develop products with features that truly meet customers’ needs.
  • Establish product pricing based on product positioning analysis
  • Research and analyze market trends in surface water and adjacent markets, to identify new growth opportunities and assess pricing on an annual basis.
  • Access and monitor market share and identify strategies and tactics to grow.
  • Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Four-year college degree in Marketing, Business Management, or a technical discipline such as Biology, Chemistry, or Environmental Science.
  • 2-5 years of product management experience.
  • Experience working in a technical professional environment.

Preferred Qualifications:

  • Experience with environmental instrumentation, in the field or the laboratory, and the needs of environmental monitoring customers, is preferred.
  • The candidate should bring an awareness of the global challenges we face regarding environmental water quality and be highly motivated to serve a customer base that takes these issues very seriously.
  • Comfort operating as part of a cross-functional team that includes marketing, technical, administrative, and operational members.
  • Highly adaptable to change, as Xylem is a rapidly growing enterprise.
  • Strong oral and written communication skills—samples of high-quality writing may be submitted with application.
  • Ability to interpret/analyze data and translate findings into strategic planning information.
  • Ideally the ability to analyze technical data for application and technical notes produced in our marketing efforts.

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Regularly required to sit or stand, reach, bend and move about the facility
  • Light lifting (20-25 lbs.), office environment
  • Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
  • Standard weekly job hours: 40 hours
  • Minimum 50% office with 50% work from home option: Standard office equipment; work performed in an office setting working remotely or from a Xylem office free from any disagreeable elements.
  • Standard weekly job hours: 40 hours
  • Travel - up to 25% travel required, domestic and international.
  • This role is based in Yellow Springs, Ohio.

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.