Product Manager - Electric Metering

Product Management Morrisville, North Carolina


Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks.

The Role:  The Product Manager – Electric Metering Solutions is responsible for managing, developing and driving profitable business growth for the North American Electric Metrology product line and its related accessories. This role manages their products through the whole lifecycle by gathering and prioritizing product and customer requirements, defining the product roadmap, creating the value proposition and working closely with RD&E to deliver and introduce winning products to the market in close collaboration with the sales teams. This position is responsible for developing and executing strategies to maximize product line profitability including; managing strategic and market pricing, defining value-engineering priorities, targeting products to be discontinued and performing competitive analysis. This role is also responsible for working with marketing to promote and develop content for training and marketing

Essential Duties/Principal Responsibilities:


Defining the product strategy

  • Develops the product  roadmap covering product positioning and value proposition per product line to serve as input into product development resource allocation, business development and communications
  • Manages the execution of the multi-year roadmap for the product line including; new product development, value improvements, product introductions, ongoing marketing, product support and service
  • Collaborate effectively with Vertical Marketing team to develop local launch plans that will empower sales (product launches, application areas, product brand thought leadership) by approving when being consulted and informed and contributing. This role is also instrumental in providing content development
  • Assigns and take ownership of the XPD process by actively driving and participating in the tollgate process: by developing the business case, PAR, product specification etc. with the understanding of customer and market needs
  • Understands and specifies market requirements and market and technology trends for current and future products by conducting product related market research supported by Voice of Customer received through on-going visits to customers and other stakeholders
  • Framing the vertical offer, in a collaborative way with key stakeholders, by packaging the product, solutions and services e.g. developing offer per application and framing applicable value proposition per vertical.
  • Monitors competition with respect to market performance, product portfolio and product performance

Sales and Profitability

  • Understanding and providing data for the S&OP forecast, If targets are not met execute on the countermeasures
  • Collaborates with local Sales and Marketing teams to understand rationale behind wins and losses and market trends; Carefully follows up sales, orders and standard margin with the aim to reach targets, if not identify and drive actions to close the gap
  • Provide strategic pricing guidelines across markets.

Lifecycle Management

  • Manage the product life cycle (launch to end-of-life) strategy and execution including identifying “sweet spot” applications in the market verticals by ensuring competitiveness of products (costs, features, price) by developing relevant business cases for decision making
  • Manage the entire product life cycle through phase-out and being responsible for keeping its assortment competitive and give ideas for Value Engineering initiatives
  • Having a broad understating of the competitors in the industry on a high level financial level as well as product offering
  • Drive and execute product launches according to the product marketing launch process in close collaboration with the Vertical Marketing, Commercial Teams and Communications. Being responsible for resource allocation, keeping the time line and all preparation to do a proper launch in time e.g. strategic pricing, product availability, training material and plan, information in product selection and configuration programs, communications material etc.
  • Work closely with engineering and operations to identify and execute value engineering opportunities within the products and tools.
  • Provide pricing guidelines across markets.

Guardianship & Support

  • Day to day product support
  • Participates in technical meetings, conferences, workshops, industry days, trade shows and association events
  • Active participation in the development of sales tools and ensure its product data is updated
  • Accountability for the technical performance of the products as defined in the product specifications
  • Work closely with Vertical Marketing to generate and manage product and application content (brochures, technical data, white papers, the website, etc.)

Branding

  • Develop business cases, when required, as the foundation for product brand decisions
  • Thought leadership activities (e.g. white papers) by developing content and/or presenting
  • Develop appealing, and when possible a quantified, value proposition which is validated through market research, voice of the customer,  and other data inputs
  • Collaborates with Sales, Vertical Marketing, and R&D to drive next generation value propositions by a rigorously understanding of the VOC
  • Develop complete internal communication package e.g. product release notes

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Bachelor of Science degree in Engineering or Computer Science from an accredited institution, or equivalent field experience.
  • A Master’s degree in Business Administration is desirable
  • A minimum of 5 years’ experience within product management roles
  • Experience in the electric utility industry is desired
  • Demonstrated experience working in an international environment in a matrix organization
  • Demonstrate excellent computer, communication, presentation, management and analytical skills.  Be able to resolve difficult technical and business issues.  Be a self-starter with high motivation to achieve goals.
  • Strong interpersonal, teamwork and problem-solving skills in order to effectively work with customers, business partners, staff and management from a variety of skill levels as well as different authority levels.
  • Ability to understand technical issues and understand impact on projects, and effectively communicate these issues and impact to direct reports as well as other project stakeholders.

Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
  • Standard weekly job hours: 40 hours
  • Travel: up to 30%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.