Aftermarket Sales Engineer

Sales Kempton Park, Gauteng


Description

Xylem Africa Region

Xylem is a global leading water technology company committed to solving water through innovative and smart technology solutions.

Xylem has been operating in Africa for over 60 years, cultivating a unique understanding of the continent’s most pressing water needs and greatest water opportunities.

Recognised as a dynamic, fast-growing region of the Emerging Markets, Xylem Africa comprises 54 countries with regional hubs located in South Africa, Kenya, Egypt, Morocco and Ivory Coast.

 Xylem Africa’s technological strength across the life cycle of water is unmatched. From collection and distribution to reuse and return to nature, through highly efficient water technologies, industrial pumps and application solutions, Xylem’s solutions not only use less energy and reduce life-cycle costs, but also promote sustainability. These solutions include abstraction; transport; water treatment; wastewater treatment; reuse; return to source; and monitoring and control to the public utilities, mining, industrial, residential, commercial and agricultural verticals.

We strive to realise water’s economic and social benefits for everyone, finding solutions for declining supplies, inefficient infrastructure, contaminated resources, and unpredictable weather.

SCOPE

The Aftermarket Salesperson will be responsible for generating demand for the services and products offered as part of the Aftermarket services department

RESPONSIBILITIES

Duties/ Responsibilities:

Act as a brand ambassador for Xylem Aftermarket services and generate sales in the following areas. The list is not exhaustive and will be amended from time to time.  

  • Repairs and maintenance – workshop
  • Repairs and maintenance – field service
  • Maintenance contracts
  • Application optimization
  • Site surveys and audits

KNOWLEDGE, SKILLS AND ABILITIES

  • Extensive knowledge of pumps, pumping systems and preventative maintenance practices.
  • Must have a high level of technical competence and be results-driven. Preference will be given to candidates with a technical qualification.
  • Minimum of 5 years technical sales experience, preferably in a solutions-based aftermarket position
  • Must have an open mind with clear business acumen in assessing any risks and business decisions.
  • Demonstrated ability to influence across disciplines
  • Fluent in English both spoken and written.
  • Competent in the MS-Office suite of products.

FUNCTIONAL COMPETENCIES

Continuous Improvement Mindset:

Continually strives for excellence by asking questions of the organization on how things can be better: sets high standards and raises expectations within one’s own organization and function for achieving those standards

Effective Communication:

Conveys information, ideas and opinions clearly, completely, concisely and effectively

Inspiring Accountability:

Ensures goals are cascaded and aligned throughout the organization.

Managing & Leading Change:

Demonstrates understanding of the process and dynamics of change, involving others early in creating awareness of the need for change by providing compelling evidence, and by using a framework and methodology for leading or managing change.

Leading People and Teams:

Effectively communicates the Xylem vision and translates it into actions that advances the vision within one’s own organization and establishes the appropriate performance standards and measures to achieve it, motivating and energizing others, and aligning goals and resources.

Global Perspective:

Effectively deal with colleagues, partners and customers from different countries and cultures.

Developing Capability

Identifies employee development needs and provides coaching tailored to each need, dealing effectively with difficult performance issues while actively developing high potentials

Xylem Africa Region

Xylem is a global leading water technology company committed to solving water through innovative and smart technology solutions.

Xylem has been operating in Africa for over 60 years, cultivating a unique understanding of the continent’s most pressing water needs and greatest water opportunities.

Recognised as a dynamic, fast-growing region of the Emerging Markets, Xylem Africa comprises 54 countries with regional hubs located in South Africa, Kenya, Egypt, Morocco and Ivory Coast.

 Xylem Africa’s technological strength across the life cycle of water is unmatched. From collection and distribution to reuse and return to nature, through highly efficient water technologies, industrial pumps and application solutions, Xylem’s solutions not only use less energy and reduce life-cycle costs, but also promote sustainability. These solutions include abstraction; transport; water treatment; wastewater treatment; reuse; return to source; and monitoring and control to the public utilities, mining, industrial, residential, commercial and agricultural verticals.

We strive to realise water’s economic and social benefits for everyone, finding solutions for declining supplies, inefficient infrastructure, contaminated resources, and unpredictable weather.

SCOPE

The Aftermarket Salesperson will be responsible for generating demand for the services and products offered as part of the Aftermarket services department

RESPONSIBILITIES

Duties/ Responsibilities:

Act as a brand ambassador for Xylem Aftermarket services and generate sales in the following areas. The list is not exhaustive and will be amended from time to time.  

  • Repairs and maintenance – workshop
  • Repairs and maintenance – field service
  • Maintenance contracts
  • Application optimization
  • Site surveys and audits

KNOWLEDGE, SKILLS AND ABILITIES

  • Extensive knowledge of pumps, pumping systems and preventative maintenance practices.
  • Must have a high level of technical competence and be results-driven. Preference will be given to candidates with a technical qualification.
  • Minimum of 5 years technical sales experience, preferably in a solutions-based aftermarket position
  • Must have an open mind with clear business acumen in assessing any risks and business decisions.
  • Demonstrated ability to influence across disciplines
  • Fluent in English both spoken and written.
  • Competent in the MS-Office suite of products.

FUNCTIONAL COMPETENCIES

Continuous Improvement Mindset:

Continually strives for excellence by asking questions of the organization on how things can be better: sets high standards and raises expectations within one’s own organization and function for achieving those standards

Effective Communication:

Conveys information, ideas and opinions clearly, completely, concisely and effectively

Inspiring Accountability:

Ensures goals are cascaded and aligned throughout the organization.

Managing & Leading Change:

Demonstrates understanding of the process and dynamics of change, involving others early in creating awareness of the need for change by providing compelling evidence, and by using a framework and methodology for leading or managing change.

Leading People and Teams:

Effectively communicates the Xylem vision and translates it into actions that advances the vision within one’s own organization and establishes the appropriate performance standards and measures to achieve it, motivating and energizing others, and aligning goals and resources.

Global Perspective:

Effectively deal with colleagues, partners and customers from different countries and cultures.

Developing Capability

Identifies employee development needs and provides coaching tailored to each need, dealing effectively with difficult performance issues while actively developing high potentials