Xylem Careers

Description

• Drive Safety First and continuous improvement culture to ensure we always exceed expectations
• Strategise and develop aftermarket business plan for the region to meet and exceed yearly targets
• Oversee the safe installation of all the required equipment and commission ready for safe operations
• Lead warranty and aftermarket support to drive better NPS and deliver on customer needs  
• Manage budget and maintain margins at or above targets
• Send timely reports, budgets and status updates to internal and external customers
• Submit cost vs budget reports and track P&L on each job
• Implement new initiatives to capatlise on market need
• Build a team to maintain, repair and service Xylem pumps and equipment meeting or exceeding Xylem OEM standard
• Deliver against key KPI’s as set out and agreed along with managemen
• Work with key customers to ensure all exisiting service registrations are current and we get the opportunity to participate in tender
• Develop a sound knowledge and awareness of Xylem Service Vertical portfoli
• Serve as a key link of communication between key customers and internal sales team
• Play an integral part in generating new sales leads that will turn into long-lasting relationships and value to Xyle
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Lead Tendering and Commercial Bidding Team (Oversee preparation of bid documents, attend status meeting, coordination and submission of final offer
• Perform regular business review visits to distributors and end users to understand (new or improved offering, marketing strategy/mix, market and competitor information etc
• Develop marketing and commiunication plans
• Proactively long terms servcie agreements and support the sale of maintenance agreements which will increase parts sale
• Travel approx.60-80 days per year
• Align Xylem top level aftermarket initiatives with regional and local GDP action plans

Required Qualifications:

• B.Sc. in Mechanical Engineering or Equivelant 
• Knowledge and Experience of servicing pumps to OEM standards
•  At least 8 years of experience with a minimum 3-5 years in similar role 
• Experience of setting up a new team and running OEM or Facility Management business 
• Experience in Sales with background of Operations and Engineering Services