CI Director Transactional Excellence WI&EU

Operations Schaffhausen, Switzerland



  • Lead / co-lead  high complexity projects using Continuous Improvement tools within the Water Infrastructure and EU Commercial Organization
    • Project leadership implies identifying opportunities, defining and financially justifying projects, launching project teams, using strong project management skills to manage team activities, leading teams to execute projects with the problem solving methodology, tracking project status and results, removing and elevating project barriers, and developing team members.  It is also critical to identify integration issues with other projects/processes/business departments and coordinate the improvements with the appropriate project/process owners to accomplish the project goals.

  • Working closely with Operation and the Commercial Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization;

  • Working closely with IT Business Relationship Manager to streamline & standardize the processes before digitizing.

  • Driving Standardization and Global Best Practices within the organization.

  • Performing business analysis and quantifying decisions through the utilization of data.

  • Coordinating execution and delivery of specific work streams with an important focus on applying Lean to the Operations processes.
  • Leveraging on Lean to redesign critical processes, screening needs with stakeholders, assess business benefits, develop and rollout specific projects
  • Drive/Facilitate Kaizen events, VSM events or Process Mapping Workshops as needed

  • Provide strong analytical insight to support the business in the identification of critical projects KPIs.

  • Assure  appropriate  metrics  to  validate  CI  projects  result  achievement  and  track  improvements

  • Facilitate,  train  and  coach  team  members  in  the  use  of  Continuous Improvement tools

  • Be accountable to constantly  seek,  share  and  implement  best  practices across WI & EU CT

  • Identify and  propose  potential  process  technology  improvements  projects, where possible.


  • 7-10 years working experience within international Companies with at least 5 years of exposure to CI

  • Lean BB Certification (or Lean Master Certification)

  • Experience / know-how of Digital technologies in handling and driving innovation, transformation projects along with change management with internal & external partners

  • Ability to challenge status quo & out of the box thinking
  • Strong analytical Skills

  • Strong Project Management skills

  • Ability to lead and direct an improvement team.  Must be a results orientated  “change agent” who is an effective business systems thinker

  • Must be able to manage risk and ambiguity on a project

  • Team working attitude, inclusive behavior

  • Strong Communication Skills

  • Strong Flexibility to move across projects

  • Candidate must be proficient in the English language and preferably in another European Language (French, Spanish, Italian, German)

  • Bachelor Degree in Engineering or Economics

  • Proficiency in Microsoft Office and preferably Minitab, Visio

  • Financial Acumen