Patient Access Representative
Description
Salary Range: $32.21 - $40.06 + applicable differentials
Job Summary
Under the direction of the Admitting Manager, the Registration Clerk is responsible for gathering, completing, identifying and screening all patients for information related to an admission or registration. In doing so, the Registration Clerk coordinates with hospital personnel to maximize pre-registration of patient data and referring appropriate information to the Financial Counselor for follow-up. The Registration Clerk correctly identifies insurance data in the HIS system to ensure proper billing information is documented. The Registration Clerk gathers all government mandated statistical information via screening forms and specific data fields within the HIS system. Collects necessary deposits and/or co-payment at the time of, or before the patient is registered. Gathers all necessary signatures of all required forms and interacts in a professional and courteous manner with staff members and the public at large.
In addition to performing the essential functions listed below, the Registration Clerk may also be assigned other duties as required.
Educational Requirements
Under the direction of the Admitting Manager, the Registration Clerk is responsible for gathering, completing, identifying and screening all patients for information related to an admission or registration. In doing so, the Registration Clerk coordinates with hospital personnel to maximize pre-registration of patient data and referring appropriate information to the Financial Counselor for follow-up. The Registration Clerk correctly identifies insurance data in the HIS system to ensure proper billing information is documented. The Registration Clerk gathers all government mandated statistical information via screening forms and specific data fields within the HIS system. Collects necessary deposits and/or co-payment at the time of, or before the patient is registered. Gathers all necessary signatures of all required forms and interacts in a professional and courteous manner with staff members and the public at large.
In addition to performing the essential functions listed below, the Registration Clerk may also be assigned other duties as required.
Educational Requirements
- High School diploma or equivalent.
- Completion of college level medical terminology course, preferred.
Work Experience
- Recent experience, must include six (6) months to one (1) year minimum in the job experience necessary in order to acquire familiarity with admission/registration procedures and record keeping requirements, required.
Skills & Abilities Requirements
- Understanding of insurance coverage and medical terminology for accurate recording of patient medical and financial information, required.
- Good verbal and written communication skills.
- Able to exercise appropriate decision in determining follow-up actions.
- Work effectively under changing work assignments throughout Admissions/Registration.
- Able to remain calm in situations involving emergencies, hostility, or heavy workload.
- Demonstrated the ability to work independently as well as function effectively in a team environment.
- Typing speed of 25 WPM, required.
- Minimum of 2-3 years’ experience with Windows Operating System and Windows based programs, required.
- Internet skills, preferred.
Job Shift:
Variable Shift
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Variable with rotating weekends
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