Senior Learning & Development Specialist
Description
ROLE: Senior Learning & Development Specialist
REPORTS TO: Learning & Development Manager
LOCATION: Hybrid / Corporate Office in Houston, Texas
COMPANY OVERVIEW
Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history.
We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.
Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”
THE OPPORTUNITY
You’ll design, deliver, and continuously improve learning that actually moves the needle—grounded in proven training fundamentals and elevated with modern, data-driven methods. If you can turn a room of skeptics into engaged learners without resorting to juggling (optional), you’ll feel right at home.
**Please note, this position includes up to 25% travelling, including overnight
KEY JOB RESPONSIBILITIES
Learning Strategy & Needs Analysis
- Partner with business leaders to diagnose performance gaps, define learning objectives, and recommend solutions (not just courses).
- Align programs to competency models, compliance needs, and career pathways.
Design & Development
- Build end-to-end solutions using ADDIE/SAM: ILT/VILT, microlearning, eLearning, videos, toolkits, and job aids.
- Apply adult learning theory (e.g., Bloom’s, Kirkpatrick, Kolb) and accessibility best practices (WCAG).
- Integrate simulations, role plays, and scenarios that mirror real work. Traditional classroom chops welcome; modern interactivity expected.
Facilitation & Enablement
- Facilitate high-impact workshops and VILTs; coach leaders/trainers to deliver consistently.
- Create facilitator guides, participant guides, and practice activities that reinforce skill transfer.
Measurement & Continuous Improvement
- Establish success metrics and evaluation plans (Levels 1–4); analyze data to improve content and delivery.
- Track adoption, completion, time-to-competence, and business impact with dashboards.
Program & Stakeholder Management
- Run projects end-to-end—scope, timelines, budgets, and vendor coordination.
- Influence cross-functional partners (HR, Operations, Compliance) and communicate clearly from kickoff to rollout.
Technology & Systems
- Administer content in the LMS/LXP; manage catalogs, enrollments, and reporting.
- Use authoring tools (Articulate 360, Rise/Storyline; Captivate/Camtasia), survey tools (Qualtrics/Forms), and collaboration platforms (Teams/Zoom).
- Experiment thoughtfully with AI for content drafts, knowledge retrieval, and practice—keeping data governance in mind.
CANDIDATE PROFILE
- 5–7+ years in L&D, instructional design, and live facilitation (enterprise or multi-site preferred).
- Portfolio showcasing blended programs and measurable outcomes.
- Mastery of ADDIE/SAM, adult learning principles, and facilitation techniques.
- Proficiency with LMS administration, authoring tools, and Excel/Sheets for analysis.
- Strong project management skills; comfortable juggling multiple priorities (still not actual juggling).
Preferred
- Bachelor’s in Education, I/O Psychology, HR, or related field (Master’s a plus).
- Certifications: CPTM, CPLP/ATD, Kirkpatrick, Prosci ADKAR, or similar.
- Experience with performance consulting, change management, and enablement for customer-facing or operational roles.
- Basic data viz (Power BI/Tableau) and media scripting/storyboarding.
BENEFITS
- Competitive Base Salary and performance bonus.
- A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
- Educational Assistance / Reimbursement to support your drive to learn.
- 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
- Access to thousands of employee discounts with BenefitHub.
Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.