Head of Training & Development

Corporate-US Houston, Texas

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Description

ROLE:                 Head of Training & Development              

REPORTS TO:    Chief Financial Officer/Head of Property Operations    

LOCATION:         Corporate Office in Houston, Texas (On-Site) 

COMPANY OVERVIEW   

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 16,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com.

We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year!

US Awards:
Canada Awards:
        Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.” 

         

        THE OPPORTUNITY:

        The Head of Training & Development serves as the enterprise leader responsible for developing, executing, and continuously improving the learning and development strategy for all onsite and corporate Multifamily team members. This executive drives workforce capability, operational consistency, and performance outcomes through innovative training programs aligned with company goals.

        KEY JOB RESPONSIBILITIES  

        Strategic Leadership

        • Define and execute a comprehensive training strategy that elevates operational performance and supports company objectives.
        • Evaluate organizational skill gaps and implement programs that drive measurable improvement.
        • Create a long-term learning roadmap supporting career paths and leadership development.

        Program Design & Delivery

        • Oversee design and implementation of training programs for leasing, property management, maintenance, corporate support, and onboarding.
        • Ensure content reflects Fair Housing requirements and operational best practices.
        • Modernize delivery using ILT, VILT, e-learning, and micro-learning.

        Operational & Portfolio Impact

        • Partner with Operations / Technical Services to identify performance trends and training needs.
        • Implement performance measurement tools to track effectiveness.
        • Support transitions, acquisitions, and new developments with tailored onboarding.

        Operational & Portfolio Impact

        • Build and lead a high-performing training team.
        • Create a culture of continuous learning, innovation, and accountability.

        Cross-Functional Collaboration

        • Collaborate with Technology, Marketing, and HR on key initiatives.

        CANDIDATE PROFILE      

        • 10+ years of training or operational leadership experience.
        • Multifamily experience would be an asset.
        • Strong understanding of operations and industry systems.
        • Proficiency with LMS platforms and modern learning technologies.

        Core Competencies

        • Strategic Learning Leadership - Develops and executes enterprise-wide training strategies aligned with business goals.
        • Multifamily Operational Expertise - Understands leasing, operations, maintenance, Fair Housing, and compliance to ensure industry-relevant training.
        • Instructional Design & Learning Technology - Applies adult learning principles and modern delivery methods (LMS, e-learning, blended learning).
        • Team Leadership & Talent Development - Builds and leads a high-performing training organization; fosters a culture of continuous learning.
        • Change Management & Influence - Drives adoption of new systems, processes, and organizational initiatives through effective training.
        • Data-Driven Decision Making - Uses KPIs and performance analytics to evaluate training impact and address skill gaps.
        • Communication & Executive Presence - Communicates clearly, presents to leadership effectively, and aligns stakeholders across functions.
        • Customer Experience Orientation - Designs training that elevates resident satisfaction and supports operational excellence.
        • Cross-Functional Collaboration - Partners with Operations, HR, Marketing, Technology, and other departments to support company initiatives.
        • Innovation & Continuous Improvement - Continuously enhances training content, delivery methods, and learning technologies.

        BENEFITS           

        • Competitive Base Salary and performance bonus. 
        • A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things. 
        • Educational Assistance / Reimbursement to support your drive to learn. 
        • 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice. 
        • Access to thousands of employee discounts with BenefitHub. 

        Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

         

         

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