Product Owner, Payments Cashiering
Description
Tyler Technologies is a leader in public sector software and payment solutions, helping governments and municipalities streamline services and enhance citizen engagement. Our Tyler Payments group provides secure, innovative, and scalable payment processing solutions that power transactions across diverse public sector verticals.
The Product Manager - Cashiering, will help define and drive the product vision and roadmap for our public sector Cashiering and POS products. This role will work cross-functionally with business leadership, sales, engineering, support, compliance, and stakeholders to deliver on our over the counter product vision. The ideal candidate is a strategic thinker with a strong background in transaction based software product, experience with customer facing roles and familiar with ERP, accounting, finance or payment systems.
Responsibilities
- Research market problems
- Conduct onsite and virtual visits to client sites
- Conduct interviews with stakeholders, clients and prospects
- Attend industry conferences and user gatherings
- Research competing products and organizations
- Prioritize business value to deliver
- Evaluate incoming requests, requirements, and suggestions
- Maintains strategic and tactical roadmaps for their product portfolio
- Validate priorities and plans with business and stakeholders
- Communicate requirements as Product Requirement Documents
- Consult with designers & engineers on mockups, prototypes, and technical solutions
- Deliver new solutions to the market
- Evangelize and drive adoption of payment products
- Manages KPIs and measures adoption and usage in the target market
- Assist in sales demonstrations, webinars, and proposals
- Advocate through marketing campaigns and community messaging
- Participate in Vendor meetings, industry events and Tyler conferences.
Qualifications
- Experience with eComm, payment and/or revenue collection solutions
- Experience working in a multi-facetted role especially customer/partner/stakeholder-facing engagements.
- Strong business, project and task management skills
- Understanding of the software development life cycle, especially agile methodologies
- Understanding of software design principles, especially user centered design
- Proficiency with written, verbal, and presentation communication forms
- A track record demonstrating analytical and problem-solving skills, an attention to detail, strong time management skills and the ability manage multiple work tasks effectively
- Ability to excel in the following capacities: independently as a sole contributor, as an integrated contributor in a team setting, and as active participant in a cross functional setting.
- Required (but limited) ability to travel to client sites, conferences, and Tyler offices.
- Experience with/in public sector and government sector preferred.