Loss Prevention Agent

Distribution Center/Warehousing West Jefferson, Ohio

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Description

OVERVIEW
As a Loss Prevention Agent at Torrid’s Distribution Center, your primary responsibility is to protect the facility, its people, and company assets. This role requires a proactive, detail-oriented individual who thrives in a fast-paced environment, maintains a high level of professionalism, and demonstrates strong investigative and communication skills.
You will play a critical role in reducing risk and supporting operational integrity through policy enforcement, surveillance, and incident response—all while embodying Torrid’s values and promoting a culture of safety and trust.
WHAT YOU’LL DO
  • Monitor and protect the DC facility through proactive patrols, camera surveillance, and access control.
  • Conduct thorough daily inspections of the building, including physical security checks, door integrity, and asset protection standards.
  • Lead or assist in investigations related to theft, policy violations, or safety concerns, maintaining strict confidentiality and documentation practices.
  • Execute accurate audits related to merchandise, shipping/receiving discrepancies, and physical inventory counts.
  • Enforce bag check, visitor sign-in, and non-compliance procedures consistently and professionally.
  • Maintain a strong, visible presence at DC access points, offering a professional and welcoming experience for visitors, vendors, and associates.
  • Document trailers as they enter the property, including photos and logging.
  • Communicate clearly and respectfully with DC leadership and associates regarding risks, findings, or incidents.
  • Support and monitor adherence to all LP and safety-related protocols, escalating concerns as needed.
  • Assist with the operation and maintenance of access control systems and security technologies.
  • Promote a culture of integrity, accountability, and safety throughout the facility.
 
WHAT YOU’LL NEED
  • High School Diploma or GED required, relevant certifications a plus.
  • Minimum 2 years of Loss Prevention, Security, or investigative experience—preferably in a distribution, warehouse, or retail environment.
  • Strong observational and critical thinking skills, with the ability to assess behavior and identify red flags.
  • Proven ability to manage sensitive situations with discretion and professionalism.
  • Strong written and verbal communication skills to engage confidently with all levels of leadership.
  • Ability to work independently, follow protocol, and remain calm under pressure.
  • Proficient in Microsoft Office and comfortable learning security and audit software systems.
WHAT YOU’LL GET
  • A competitive benefits package including medical, dental, vision, 401(k) with company match, life insurance, short-term disability, paid time off, and paid company holidays.
  • Additional perks include a 50% associate discount, tuition reimbursement, childcare discount program, and more.

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Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf