Senior Account Executive

Account Management / Client Services Chicago, Illinois


Position at Havas

Job Title:Senior Account Executive

Reports To: Account Supervisor or Account Director


Manage major communication projects and ensures that strategic and creative objectives are met throughout the execution.

Role:  “Problem Solver”

Builds and maintains strong partnerships with client and extended teams.
Inquisitive about responding to client requests and making agency recommendations. 
Manages multiple projects from start to finish with an eye towards ensuring strategy and creative integrity is carried through execution.  

Critical Skills

Business and Category Acumen: Possesses a comprehensive command of data and understands how the agency can impact business fundamentals.  Understands and can articulate the market situation and can define the problem we’re solving for.  Thinks proactively about opportunities and finds cross-platform ideas that solve client’s business issues.
Developing People: Motivates and inspires others to achieve great success. Articulates expectations by coaching with frequent feedback.
Inspiration and Direction: Helps the team perform at its best. Inspires everyone with his/her passion for details, clarity, information and communication that breeds team confidence and dedication.
Idea Catalyst: Identifies ideas with potential (that are grounded in reality) across all disciplines. Understands and communicates the client’s appetite for new ideas—which types have a chance to survive and which ones don’t. Is maniacally driven to ensure the ideas are executed. Uses analytics to defend and support the idea.
Creative Advocacy:Passionate about ideas and the creative. Supports planners and creative teams with what’s needed to develop and nurture ideas throughout the process.  Helps to sell in and protects ideas throughout execution.
Committed to Superior Outcomes: Defends ideas when challenged by presenting a logical and compelling arguments.  Can calmly reach consensus through compromise and negotiation with clients, as well as internal agency team members in order to reach better outcomes for both client and the agency.
Critical Thinking, Both Intuitive and Analytical:Digs deep to look for new findings. Deciphers between an interesting fact and an insight. Distills large amounts of information to find ‘truths’ and insights that can lead to big ideas. Partners with planning and creative teams to develop strategic recommendations. Has a curiosity in this process.
Communication Skills: Communicates clearly and knowledgeably with authority. Both authors and presents client-facing POVs with limited supervision and guidance. Serves as the engine room for points of view and recommendations – all borne from foundation of business realities and dynamics, core goals and measurable objectives by which success will be graded.
Operational Excellence: Guides the team to flawless execution of all agency output.  Makes recommendations on whom to involve in meetings and communicates expectations to the attendees in advance. Can run an internal meeting to achieve objectives and clearly define deliverables. Can keep a meeting on track internally and with clients. Develops meeting agendas and presentations.


Brand & Category
Demonstrates passion for the agency, the work and the client’s business
Proactively learns about the category/industry and the brand/products in order to become a trusted resource in both internal and client conversations
Engages in meaningful discussions with clients and partners with them to take actions to improve the business
Champions the agency perspective and is persuasive and articulate when communicating work and ideas
Questions client requests when necessary and thinks creatively to solve problems
Oversees and navigates the team on all aspects of executing of projects
Works closely with Strategy, Creative and Broadcast/Digital Production to create a plan on managing projects and strives for flawless execution

Characteristics and Qualifications

At least 5 years’ experience in communications or marketing
Bachelor’s degree or higher
Organized—able to sort, file and retrieve information logically and easily.
Multi-task oriented—able to handle multiple tasks and deadlines under stress.
Detail-oriented—attentive and accurate.
Flexible—able to shift gears easily.
Effective communicator—able to communicate to agency staff and clients both verbally and in writing; as well as being a good listener.
Self-confident—able to project and instill confidence in others.
Self-starter—able to anticipate needs and act without direction.
Inquisitive—exhibits genuine interest in advertising and is eager to learn and ask questions
Embodies values of Havas culture