Systems and Operations Associate, Law Academic Services

Staff Exempt Boston, Massachusetts


Suffolk University is pleased to announce a career opportunity as the  Systems and Operations Associate in the Law Academic Services Office.  This role is responsible for the effective use and management of all operating systems and applications used in the Office of Academic Services. 

Primary Duties/Responsibilities:

Build and maintain MS Access databases from multiple systems for registration, examinations, grading, and commencement

Accountable for data/collection/analysis and preparation of reports for decision-making

Assist with various internal record reporting

Utilize software to facilitate and implement in-person and remote exams 

Manage course descriptions in Colleague system and on the Web

Assume daily responsibilities in the absence of the Assistant Dean of Academic Services

Other duties as assigned


Strong technical and analytical skills including knowledge of and experience with using a variety of software applications

Microsoft Access (required)

Datatel Colleague or other student information system is preferred

Bachelor's degree with 3-5 years higher education/registrar office experience

Ability to construct logical queries and research questions

Demonstrated understanding and ability to apply university and federal policies such as academic regulations and FERPA

Need to be self-motivated to learn; ability to work well with a team as well as on individual projects

Ability to problem-solve and suggest improvements to office processes 

Superior customer service and communications

Strong organizational skills and the ability to work effectively in a fast-paced environment with multiple, simultaneous, and competing priorities

Must be able to work additional hours during the academic year -this includes May. December and summer exam periods and Law School Commencement

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.