Job Title: Enterprise Risk Coordinator

Pay Range: $19.27-$26.20

Savers Benefits

Geographic & job eligibility rules may apply 

Healthcare Plans  

• Comprehensive coverage (medical/dental/vision) at a reasonable cost 
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)  

Paid Time Off  

Sick Pay 

Vacation Pay  

• Paid vacation time begins accruing on hire date  
• Accrual rate ranges from .019 to .038 per regular hour worked   

Holiday Pay  

• Based on position and full-time/part-time status  
• 6 paid holidays plus 1 to 2 additional floating holidays  

Team member discounts 

• Up to 50% off store merchandise  

Flexible spending accounts  

• Use pre-tax dollars for eligible health and day care expenses  

Employee Assistance Program (EAP)  

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

 Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan 

 Additional Benefits 

• Annual Bonus
• Performance Merit Increases  
• Disability Insurance  
• Parental Leave    

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

Supports Savers' risk mitigation strategy by performing functions for the Enterprise Risk team consisting of Regional Loss Prevention Managers, Safety Managers, and Claims Analysts. Our mission is to mitigate losses through hazard identification, data analysis, operational trends, claim investigation, subrogation, and recoveries. This position reports to the Senior Manager, Claims & Insurance.

Essential Job Functions:

• Supports the claims analysts in their review and management of workers' compensation, liability, auto and property claims including investigation, developing and managing case plans, and settlements
• Provides administrative support in claim reviews and audits
• Assists with training and support to team members on claim procedures and other safety-related strategies to reduce the frequency and cost of claims
• Supports the claim cost allocation system
• Supports the insurance renewal underwriting process
• Assists in requesting and managing the certificate of insurance program
• Performs administrative support functions for the department
• Works with our TPAs to ensure accurate, timely reporting of claims
• Management of the Savers' Risk Management Information System (RMIS), which includes verifying data integrity
• Assist in reducing our TCOR (Total Cost of Risk) by pursuing cost recoveries/subrogation tor all lines of coverage
• Assist the Claims Analyst and the stores in the RTW process, including education and completing of light duty job offer letters
• Assist in producing various reports from the RMIS system to support field operations
• Create Purchase Orders
• Assist in verifying and completing wage requests
• Assist in preparation of the OSHA 300 logs
• Manually update RMIS system with monthly financial data
• Process/review/document/scan mail for the department
• Update and maintain the hierarchy of locations in RMIS system to ensure accurate reporting/tracking

What you have:

Required Knowledge, Skills and Abilities:

• Working knowledge of insurance claims handling procedures is preferred
• Working knowledge of federal, state, and provincial laws and statutes that affect claims handling is preferred
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Demonstrated planning and organizational skills
• Demonstrated customer service skills
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision
• Ability to communicate orally and in writing
• Ability to interact with all levels of the organization
• Ability to work independently and as part of a team
• Ability to maintain confidentiality of all information
• Ability to multi-task in a fast-paced, high-volume environment
• Ability to work within Savers' culture

Minimum Required Education, Training and Experience:

• AA degree in business; or a combination of education and experience that yields the required knowledge, skills, and abilities
• 2+ years' experience in general office or administrative support
• 2+ years' experience in risk management, insurance, or workers' compensation is preferred

FLSA: Non-exempt

Travel: None

Work Type/Location: Remote US (within existing store markets)

Savers is an E-Verify employer