Job Title:  Area Manager, CPC

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently used one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on:

Accountable for the overall production process and quality control (accurate sorting, grading, and pricing) for soft goods and automated book processing within the central processing center (CPC). Manages multiple teams across processing areas. The Area Manager, Central Processing Center is guided by the Savers Vision and Core Values. Reports to the Operations Manager, CPC.

Consistent Processing Performance and Results

• Maximizes full utilization of product to maximize sales and profit potential.
• Manages item put out &volume ensuring the right items are processed with accurate sorting and grading.
• Observes and validates effectiveness of sorting and grading processes and efficiency of labor. Course corrects as required.
• Analyzes production and sales data to identify performance and clearly understand cause of issues and accurate solutions. Applies key learnings to achieve better results.
• Ensures the Savers recycling program is fully leveraged to reduce landfill waste and allow for further reuse of un-saleable items.
• Works with other Area Managers to ensure the team member schedule for CPC is done on time and reflects consistent staffing and process flow.

Equipment and Supply Maintenance

• Ensures all machinery and equipment within their department is in good working order; regularly inspects machinery and equipment to determine need for repairs/maintenance with a goal of minimizing down-time. Advises Maintenance Supervisor when service required.
• Manages the upkeep and replacement of supplies to ensure minimal down-time and to meet health and safety standards. Escalates supply issues to Operations Manager.

Leadership and Development

• Partners with Operations Manager and Administration Manager to proactively plan staffing needs, recruiting, selecting, and training all team members. Works with other managers to identify talent.
• Regularly interacts, trains, coaches, and counsels the Area Supervisors and team members. Provides recognition and candid feedback. Addresses complaints and solves issues.
• Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
• Role-models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.

Safety and Loss Prevention

• Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).
• Partners with Administration Manager on safety issues and solutions.
• Protects company assets and information by ensuring their safe handling, security, and integrity.Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.

What you have:

• Strong mathematical and analytical skills.
• Ability to communicate well in both verbal and written forms.
• Ability to observe, assess and coach the work of others.
• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
• Ability to reason, make decisions, and use independent judgment in various situations.
• Proficient in all Microsoft Office applications.
• Must possess/obtain a forklift trainer certificate.

Minimum Required Education, Training and Experience:

• High School diploma: post-Secondary degree/diploma preferred.
• Experience in Savers production environment, managing the functions of sorting/grading/pricing (internal candidates).
• Results-driven industrial management experience (external candidates).
• Experience in lean manufacturing an asset.
• Sound knowledge of industry-specific equipment.

Physical Requirements:

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4-10 lbs. of force.
• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
• Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
• Frequently required to read written & electronic documents and product labels.
• Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
• Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
• Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
• Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
• Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
• Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.

FLSA: Exempt

Travel: Will periodically need to drive to meetings or other stores for business purposes.

Location: 600 Barlow Square SE #140, Calgary, AB T2C 5T7