Client Partner
Description
Position Summary
We are seeking a strategic and results-driven Client Partner to own and grow a portfolio of strategic accounts within our digital experience technology and services business. As a trusted advisor to senior client stakeholders, you will be accountable for revenue growth, client satisfaction, and the successful delivery of solutions and services. Reporting directly to the CEO, you will play a critical role in advancing our go-to-market strategy within your accounts while exemplifying a high-performance, client-first sales culture.
Key Responsibilities
Account Leadership & Growth
- Own the overall client relationship and P&L for assigned accounts, ensuring revenue, margin, and satisfaction targets are met or exceeded.
- Develop and execute account growth strategies to expand wallet share across our full portfolio of solutions and services.
- Lead strategic account planning, pipeline management, forecasting, and governance for your accounts.
- Drive and close strategic pursuits, bringing in the right internal resources to win high-impact opportunities.
Client Relationship Management
- Serve as the primary executive point of contact for your accounts, building trusted, long-term partnerships with C-level and senior decision-makers.
- Proactively identify client needs and position solutions that create measurable business value.
- Act as an advocate for the client internally, ensuring delivery excellence and continuous improvement.
Sales Excellence & Collaboration
- Apply disciplined sales behaviors, rituals, and operating cadences to manage account performance.
- Partner with marketing, sales enablement, and delivery teams to bring the best of the company to your clients.
- Leverage consultative selling, storytelling, and solution positioning to differentiate and drive competitive wins.
Qualifications
- 10+ years of progressive client-facing sales experience in digital experience, technology, or professional services.
- Proven track record of growing strategic accounts and delivering sustained revenue and margin performance.
- Deep understanding of digital transformation, experience platforms (Microsoft, Sitecore, Optimizely, Adobe), and customer experience solutions.
- Strong executive presence and ability to influence and engage C-level stakeholders.
- Demonstrated ability to apply structured sales processes, account planning, and performance management disciplines.
- High emotional intelligence, consultative mindset, and a commitment to delivering value and impact for clients.
Why Rightpoint?
- Flexible PTO – If you need a day off or an extended vacation, take the time!
- Hybrid work environment: Casual and open office or Remote…You choose!
- Great insurance coverage (Multiple Options) and flexible spending accounts
- 401K with Company Matching
- Monthly Work from Home Stipend
- Continuous Training, Certifications, and Learning Opportunities
- Diversity, Equity, & Inclusion: We care about making Rightpoint a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. Our Employee Resource Groups (ERG) are created and run by team members who share a common community, identity, or allyship. These groups play a vital role in contributing to Rightpoint’s inclusive environment where all are valued and empowered to succeed
We are committed to fostering a diverse and inclusive workplace and encourage candidates from all backgrounds to apply.
EEO Statement
Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.