Resolver Careers

Description

Would you like a role that makes a real world impact? The protection of children and vulnerable users has been a fundamental part of Resolver’s mission since the company was formed; we are now looking for a talented and committed individual to join our Intelligence team. It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages.    

In this role you will be identifying online threats across a number of risk areas including, but not limited to, mass violent attacks, conflict and war footage, protests and civil unrest, child endangerment, harmful and illegal behaviour, as well as suicide and self-harm. This role is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone.    

Requirements

• A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk.
• Ability to work in content moderation queues that may feature graphic or distressing content.
• A keen problem solver who is highly inquisitive in nature.
• Excellent communication skills, particularly the ability to write concise and informative reports.
• Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes.
• A demonstrable interest in intelligence and intelligence analysis.
• Knowledge of social media platforms that feature live streaming/ broadcasting features.
• 1 in 2 weekend coverage shift pattern.

Essential Experience

• Fluent proficiency in English and either Hungarian or Bulgarian languages.
• A degree level qualification or equivalent experience.
• Existing knowledge and ability to carry out research across different social media platforms.
• Excellent research and report-writing skills, critical thinking, and attention to detail.
• Ability to prioritise, manage deadlines and workloads across multiple issues/cases.
• Creativity and flexibility in addressing specific case or project needs and changes of circumstance.

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them.    

Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:    

• Market competitive pay rates based your skills and experience
• Discretionary bonus scheme
• 33 days holiday including Bank Holidays (20 days in the US)
• Critical Illness insurance
• Life Insurance Cover
• Healthcare Cash Plan / Healthcare, dental and vision plan
• An attractive pension / 401k retirement plan scheme
• Cycle to Work Scheme
• Employee perks schemes offering discounts, rewards, giveaways and more
• Mental health wellbeing portal and access to an in-house clinical psychologist
• Flexible working opportunities

Statement:

'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.    

Resolver, a Kroll business, is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, colour, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.