Description

Role Summary

• Oversee the appearance and safety of the property.
• Provide best in class customer service to all stakeholders (tenants, contractors, internal teams).
• Implement and adhere to Pure policies, procedures, and property management best practices.
• Manage, oversee, and make recommendations to Director of Operations with a view to enhancing services and operations – “think like an owner”.
• Operate Building Automation and Security computer systems.
• Ensure all Building Systems are operating normally and efficiently (HVAC, Electrical, Plumbing, Air Handling, Water, Mechanical, fire systems, docks and doors, lighting).
• Troubleshoot technical issues and provide solutions/recommendations.
• Oversee contractors and ensure they abide by building guidelines.
• Communicate with Director of Operations on building and tenant issues.
• Maintain maintenance and daily logs of equipment.
• Contact Suppliers, obtain quotes, order materials/supplies.
• Complete minor maintenance and repairs.
• Assist with the preparation of capital and operational budgets.
• Respond to tenant service requests in a timely and professional manner.
• Supervise contractors/vendors to ensure they follow Health and Safety regulations.
• Ensures compliance with corporate and legislated policies, procedures, practices, practices, and guidelines related to environmental, health and safety, and fire protection.
• On call 24/7 for emergencies and will be required to work overtime from time to time.
• Ensure all electrical and mechanical building rooms are in good order.
• Assist with any leasehold improvements, when necessary.
• Routinely inspect common areas, building, roof, landscaping, tenanted units and vacant units and remedy deficiencies.
• Perform maintenance activities to meet PURE’s/ tenant requirements and communicates any cleaning / maintenance deficiencies to Operations.
• Uses resources proactively to effectively and efficiently action a remedy to any site deficiencies (in areas such as site cleanliness, signage, general grounds condition, landscaping, snow removal, general building condition) with attention to detail.
•  Ensures compliance with corporate and legislated policies, procedures, practices, practices and guidelines related to environmental, health and safety, and fire protection.
• Manage and supervise the maintenance staff/building operations staff and ensure that all requisite tasks are handled quickly and efficiently within budget restraints.
• Diagnose problems, replace or repair parts, test and make adjustments.
• Supervise staff on plumbing maintenance and carpentry functions.
• Set priorities for preventative maintenance work orders, maintenance requisitions and scheduled work.
• Assist in the orientation and training of staff.
• Keep current with ongoing changes and new technology and adapt accordingly
• Maintain inventory of new equipment, manuals and warranties.
• Initiate safety concerns and makes judgment on the best methods of completing tasks.
• Responsible for short-term planning and keeping appropriate authorities aware of decisions being made.
• Organize invoices and accounts payable.
• Other duties, as assigned

Required Skills and Experience

• High School diploma or GED equivalent, with seven to ten years of experience in electrical system design, refrigeration and HVAC 
• Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required 
• Working knowledge of computer applications such as Word, Outlook, Excel, Yardi 
• The individual in this role must be available for Call-in work and perform other duties as required. 

• Strong communication and customer services skills