Serve as the first point of contact for employees and customers contacting the Learning and Development Center. Manages a variety of functions related to the delivery of efficient and effective Learning Services. Delivers hassle-free experiences to customers by anticipating needs, prioritizing assignments and flexing to the situational needs of the organization and Department. Maintain multiple databases and systems within the Learning and Development Center. Learn, adapt and utilize the following programs/processes: Learning Management System (LMS) Administration; Meeting Room Management (MRM) Administration; Tuition/Seminar Fund Administration; and Academic Affiliations Administration. Gather training requirements and obtain feedback from small and large groups; implement rapid design prototyping throughout design process using instructional design tools such as Camtasia, Articulate Storyline, Captivate, and Microsoft PowerPoint. Success will require knowledge of training methodology and technology; adult learning principles. Process and uploads Education Application requests, timely screens and processes student internship placements. Submits and processes invoices. Will also handle front office duties, including, but not limited to: answering phones, welcoming customers, data entry, inventory/equipment management and ordering supplies. Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.
|Minimum Education: ||Associate's Degree and/or equivalent combination of education and experience|
|Preferred Education: ||Bachelor's Degree|
|Minimum Experience: ||2 - 3 years related experience in fast-paced, complex environment|
Basic proficiency with Excel (i.e. score of 80% or higher on 'Normal User' proficiency exam)
Knowledge and insight related to educational services and process improvement
|Preferred Experience: ||4+ years relevant experience|
|Required Certification: ||Not Applicable|
|Preferred Certification: ||Not Applicable|
|Required License: ||Valid Driver's License|
|Preferred License: ||Not Applicable|
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.