VP Engineering, Product Experiences

Technology San Mateo, California Glendale, California


Description

About LegalZoom

We believe that everyone should have access to professional legal advice. So, we’ve built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more. From Estate Planning, to Business Formations to IP, we’ve helped millions of customers, providing the protection and peace of mind they need. To date, we’ve grown to become the leading provider of online legal solutions for families and small businesses, and we’re committed to making our services even more valuable and easier to use than ever before. Join us!

Overview

At LegalZoom, we simply do not believe that it should cost thousands of dollars to create a will, form a business, or apply for a trademark. So we started a movement to make legal help available to all.

Are you looking for an opportunity to technologically transform a business? Does your name often go in the same sentence as SaaS? Then you could be the Zoomer we’re looking for! 

We have an immediate opening for a VP of Engineering, Product Experiences in our Silicon Valley location. In this role, you will have end-to-end ownership of all customer experiences in the areas of product discovery, signup & sign-in, checkout, and post-purchase engagement. You’ll own the transformation of on-premises web application runtimes to a set of modern cloud native domain based services that power clean micro front-ends and native mobile apps. You’ll advocate for cutting-edge technology, you’ll champion developer productivity and autonomy, you’ll lead by example, and, most importantly, you’ll help build a world-class engineering organization.

Feeling energized? Then come help shape the technology that will shape our future!

You will

• Enable, via best practices in software design & architecture, transformation of tech footprint from on-premises assets to core capabilities and modern applications that run on the public cloud
• Lead teams responsible for product discovery, Questionnaire (product configuration & on-boarding), signup & sign-in, checkout, and Dashboard (post purchase engagement)
• Enable robust and delightful self-serve for our Small Business, Consumer, and Intellectual Property customers in the areas of order status, order updates, amendments, and billing changes
• Partner very closely with Product Management & Design leaders to build product backlogs across teams, while maintaining healthy capacity for RTB (Run The Business), tech debt removal, and continuous re-factoring

Skills and Experience

• Passion for leading teams through transformations
• Organizational leadership, ability to inspire teams, grow leaders, and attract great talent
• Enjoys product and design ideation as much as they do building product
• Ability to be both player & coach: We’re looking for someone who is passionate about getting into the details and driving large technology initiatives while coaching and empowering teams to take ownership
• Experience in building and supporting B2B/B2C SaaS applications used at scale
• Deep expertise in building software platforms, specifically performance distributed systems, leveraging modern frameworks
• Well versed in modern cloud native technologies and frameworks
• Recent experience with AWS, GCP, or Azure. Hands on experience a bonus

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity.