Virtual Mail Agent

Fulfillment Frisco, Texas


Position at Earth Class Mail

About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts. 

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further. 

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions. 


At LegalZoom, we simply do not believe that it should cost thousands of dollars to create a will, form a business, or apply for a trademark. So we started a movement to make legal help available to all.

At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.

This position will be onsite in Frisco, Tx.


At LegalZoom, we are fanatical about delivering a world-class experience for our customers. Our Virtual Mail Agents support our Virtual Mail Division by ensuring that our customers are able to digitize their mail and have the ability to view the contents of their mail from anywhere in the world. In this role, you will receive incoming mail from various mail carriers, and scan the mail in order for it to be digitized on behalf of our customers. You will be responsible for delivering processing speed, efficiency, and accuracy targets. 

You Will

  • Receive, sort, scan, and process mail in a timely manner. 
  • Have a strong attention to detail, scanning correct mail for the correct customer, depositing mail as determined by the client, and adhering to all USPS rules and standards. 
  • Have the ability to lift up to 50lbs and push up to 60 lbs on a cart. 
  • Have the ability to stand up to six hours per shift. 
  • Be self-motivated and a self-starter. 
  • Be willing to be on-site daily as your schedule requires. 
  • Demonstrate a willingness to comply with all safety policies. 
  • Comply with the LZ Code of Conduct regarding behavior. 
  • Strive to understand and practice LZ values. 

You Have 

  • HS Diploma or equivalent. 
  • A positive attitude.
  • Eagerness to work in a fast paced environment. 
  • No experience required, but mailroom or light industrial work experience is preferred. 

LegalZoom is a remote-first company and the national range for this role is ($37,440 - $45,760). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below. 

  • Medical, Dental, Vision Insurance 
  • 401k, With Matching Contributions 
  • Paid Time Off 
  • Health Savings Account (HSA) 
  • Flexible Spending Account (FSA) 
  • Short-Term/Long-Term Disability Insurance 
  • Plus other wellness benefits to include: 


Mental Health 

One Medical 

Fringe lifestyle benefits up to $250 

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.