Family Ambassador, Peninsula

School Support Redwood City, California


Position Summary

KIPP Northern California seeks enthusiastic, professional and mission-driven relationship builders and organizers for the role of KIPP Family Ambassador. Family Ambassadors  will be responsible for supporting the vision of creating and strengthening our schools’ engagement with interested and prospective families in the KIPP school community. The position will support recruitment and family engagement by cultivating and strengthening support for families going through the KIPP recruitment and enrollment cycle.  

Through a part-time commitment of up to 18 hours each week, Family Ambassadors will work with School Operations and Advocacy and Community Engagement (ACE) teams to support and implement an annual student recruitment plan, duties that include: supporting recruitment campaigns,  connecting with the broader community to raise the awareness and visibility of KIPP schools, and supporting families through the enrollment  process with the goal to prepare them to be active participators in their child’s school community. Family Ambassadors will receive leadership training to support the implementation of student recruitment, matriculation, and outreach activities and create sustaining connections with new families and community partners within the school’s community. 

This role is a non-exempt position that may require work on some weekends, evenings and holidays. It is temporarily part-time to full-time until the end of the school year.

Preferred Qualifications


  • Past or current parent of a KIPP student strongly recommended
  • Outreach and communication experience is welcome
  • Experience working as part of a team in a professional setting 

Knowledge/skills required: 

Successful candidates will have the following knowledge and skills to take on the role:

  • Speak Spanish - intermediate to fluent 
  • 100% aligned with the mission and values of KIPP Public Schools Northern California
  • Willing to persist in the face of challenges
  • Approaches every situation with a solutions mindset
  • Loves talking to/connecting with people
  • Results oriented
  • Welcoming to all communities
  • Available 10-18 hours each week.
  • Strong communication skills. Spoken and written language skills other than English are welcome.
  • Knowledge of KIPP schools and mission preferred
  • Familiarity with productivity tools (word-processing, spreadsheets, calendars) preferred

    Essential Functions and Responsibilities

    Raise awareness of KIPP in the community

    • Canvass neighborhoods to speak with potential new parents
    • Participate in community events (e.g. giveaways, clean-ups, tabling events) 
    • Distribute flyers and build relationships with local businesses and community organizations
    • Call prospective families to answer questions and encourage them to apply
    • Help plan school-based events to promote applications and enrollment

    Support families through the enrollment process

    • Follow up with families who have applied to provide information and support with registration
    • Serve as point-person to answer questions about the school
    • Use an online platform to help families enroll in the school

    Attend team meetings and professional development sessions

    • Flexible schedules ok, but must be able to commit to attending weekly team meetings and monthly professional development

    Physical, Mental and Environmental Demands

    Physical: Ability to talk to people and hold meetings in different spaces. Must be able to navigate in a variety of spaces. 

    Mental: Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, memorize and recall objects and people.

    Environmental: Canvassing, tabling, and flyering in the field will require work outdoors, monitor environmental conditions  and take appropriate safety precautions for the pandemic environment.  Occasional classroom/school environment and travel. In an emergency context (e.g., pandemic), work may be conducted virtually fully or partially for extended periods of time or longer, and the expectation is that the individual will establish a productive, remote work environment (e.g., be able to connect through phone or computer to recurring meetings). It may require remote work as current public health guidelines warrant.


    Part-time to full- time, non-exempt position, up to 18 hours each week, including the possibility of some evenings and weekends.  


    Part-time hourly compensation for up to a maximum of 18 hours per week. This position is not eligible for benefits, holiday or break pay.

    About KIPP Public Schools Northern California

    We are a thriving nonprofit network of 18 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. 

    Our student community consists of over 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, Redwood City, and Stockton. 79% qualify for free or reduced price lunch, 23% are English language learners, and 10% have special needs.  We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.

    How to Apply

    Please submit a cover letter and resume by clicking apply on this page.