System Operations Specialist

Tech Ops Minneapolis, Minnesota


Premier is looking for a Systems Support Specialist to join our growing Minneapolis, MN based team! The Specialist will provide system support, and assistance, within Premier Disability's PCMS. 

Candidates should have the following qualifications:

  • Minimum of 2 years' experience in a similar systems, or technical, support role 
  • Advanced knowledge of PC, Windows operating systems, Internet and mainstream web browsers
  • Intermediate knowledge/expertise with software such as web-based systems, Excel and/or Word
  • Multitasking skills and detail-oriented focus are required for a fast-paced environment. 
  • Excellent oral, written and interpersonal communication skills
  • Exceptional listening and analytical skills.  

The Role’s Responsibilities will include:

  • Support day to day PCMS operations: Triage, troubleshoot and correct user generated errors and issues
  • PCMS User Support:  Support users' access and permissions to PCMS.  Provide support for user permissions regarding dashboard, tasks, action entries and other issues that may occur.
  • PCMS System Maintenance: Identity, triage and resolve any inventory errors or issues.
  • Assist Premier and CRM team in operational capacities where needed such as workflow assistance, reporting and other PCMS tasks.

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. 

Internet Brands is a portfolio company of KKR and Temasek. For more information, please Internet Brands and its wholly-owned affiliates are equal opportunity employers.