Network Engineer (Internal IT)
Description
Impact is seeking a skilled Internal IT Network Engineer to join our award-winning team, recognized as a Nationally ranked Best and Brightest Workplace. In this role, you'll be pivotal in provisioning and maintaining our cutting-edge network infrastructure. Your work will drive technical innovation, ensuring robust and efficient operations that support our company's growth and success.
Responsibilities
Engineering and Provisioning
- Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection systems.
- Plan, configure, and install network and computer equipment for new facilities.
- Ensure timely procurement, delivery, and configuration of hardware.
- Develop and document installation and configuration procedures.
- Contribute to system standards and recommend automated approaches for system administration.
- Configure remote monitoring software for optimal alerting.
- Collaborate with vendors and stay updated on Meraki products, recommending upgrades or enhancements
Operations and Support
- Manage and update project statuses regularly.
- Provide Tier III escalation support through the helpdesk and ticketing system.
- Perform daily system monitoring, ensuring the integrity and availability of all hardware and key processes.
- Repair and recover from hardware or software failures, coordinating with impacted parties.
- Resolve network-related issues promptly to minimize downtime.
Maintenance
- Secure the network system by establishing and enforcing policies.
- Maintain detailed documentation for operational and configuration procedures.
- Perform performance tuning, hardware upgrades, and resource optimization.
Things We Are Looking For
- Experience as a Network Engineer, Network Administrator, Network Specialist, Network Analyst, IT Network Technician, or Network Support Engineer.
- Cisco CMNA, CMNO Certification, or higher preferred.
- Azure Network Engineer Certification or related Associate certification a plus.
- Strong knowledge of networking protocols (IPSEC, HSRP, BGP, OSPF, 802.1x, QoS).
- Experience with Meraki switches and firewalls.
- Hands-on experience with network monitoring, diagnostics, and analytics tools.
- Practical knowledge of VLAN separation and routing techniques.
- Ability to analyze and optimize network performance.
- Organized cabling skills for efficient troubleshooting.
- Knowledge of Azure connectivity services
Benefits
- 20 days of PTO
- 12+ paid holidays
- Flexible Sick Day Policy
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) discretionary match & retirement plans
- Continued education reimbursement
- On-going training & development opportunities
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