GSI Service Group, Inc. Careers

Description

• Must have Linux Certification
• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Provide support for the dispatch system and hardware problems, while maintaining involvement in the resolution process.
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems, while maintaining involvement in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Education:
• Ten (10) years of experience as a Systems Administrator.
• Bachelor’s degree in a technical discipline from an accredited college or university.
• Five (5) years of Systems Administrator experience may be substituted for a bachelor’s degree.
• Minimum Clearance level:
• TS/SCI

GSI Service Group Inc. is an equal opportunity and affirmative action employer that consciously builds inclusive teams and is proud to support a diverse environment that considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.