Sales Advisor

In-Store Opportunties Cleveland, Ohio


Position at American First Finance

What makes an AFF Retail Support Specialist (Sales Advisor):

  • A talented individual who’s self-driven, well-organized, loves people and passionate about customer service!
  • Deliver a first-class customer experience that represents AFF’s Core Values!
  • Someone who is passionate about personal and organizational success!
What we offer:
  • Base salary + Monthly Bonus!
  • Monthly Mileage and Cell Phone Reimbursement!
  • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!
  • High-growth organization with advancement opportunities!
  • Diverse, Collaborative, & Fun Work Environment!
Roles and Responsibilities:
  • Professionally represent American First Finance within our retail partners with a positive attitude and friendly yet professional demeanor.
  • Achieve Sales and Financial targets for your assigned district/stores through proactive training and support of the retailer’s sales associates.
  • Provide leadership, monitoring, and various forms of training required to ensure retailer’s sales associates can maximize all potential sales opportunities while representing the AFF program accurately.
  • Assist partner stores in resolving issues whether in-store and/or over the phone.
  • Assist stores in prospecting for new customer business by telemarketing and distributing printed materials.
  • Communicate and deliver various incentive programs to drive business and partner engagement.
  • Adhere to all company and partner policies and processes while representing AFF.
  • Protect AFF assets through flawless expense management.
  • Prioritize workload to provide a world-class experience to our retailer partners and their customers.
  • Demonstrate expert knowledge of AFF product and program terms to correctly communicate when necessary to the retail stores associates, managers, and district management.
  • Perform other duties as assigned by supervisor
  • A High School Diploma. Additional qualifications will be a plus.
  • A minimum of 2 years’ retail/management experience.
  • Being bilingual in English and Spanish isn’t essential but will be a plus.
  • Excellent time management, communication, and organizational skills
  • Persuasive and goal-oriented.
  • Driven individual, with Tenacity/Resilience.
  • Great team player.
  • Professional demeanor.
  • True customer service advocate.
  • Attention to details.
  • Valid state driver’s license and good driving record