Facility Repair Coordinator

Corporate Opportunities Fort Worth, Texas


Position at First Cash

What Makes a FirstCash Facility Coordinator?:
This position is responsible for processes incoming repair requests from initial dispatch to completion. 
What we offer:
  • Competitive Compensation!
  • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!
  • High-growth organization with advancement opportunities!
  • Diverse, Collaborative, & Fun Work Environment!
Roles & Responsibilities:
  • Process incoming repair requests and regularly monitors progress until completion is verified.
  • Review and process submitted proposals through necessary approval levels.
  • Communicate with vendors to resolve disputed charges.
  • Communicate need for necessary repairs to landlords as provided for in the lease.
  • Seek reimbursement of costs for repairs from landlords or minor insurance claims.
Span of Control
  • Has no direct or indirect reports
  • General supervision with instructions given for routine work and detailed instructions for new tasks or special assignments.
  • Work is reviewed regularly.
  • High school diploma or GED with 0-4 years related experience.
  • Highly detail oriented, ability to multi-task
  • Bilingual – Fluency in English and Spanish
  • Excellent communication skills
  • Proficient in Microsoft Office Outlook and Excel
  • Basic knowledge and use of Service Channel