Senior Director of Sales Operations and Strategy

Sales Operations Remote, United States Spokane, Washington California, United States Arizona, United States Connecticut, United States Florida, United States Georgia, United States Illinois, United States Maryland, United States Massachusetts, United States Michigan, United States North Carolina, United States Pennsylvania, United States Texas, United States Utah, United States Washington, United States Nevada, United States Virginia, Virginia Indiana, United States Tennessee, United States Salt Lake City, Utah


The Senior Director of Sales Operations and Strategy is the key business partner to our field and partner sales organizations. The ideal candidate for this role is expected to have outstanding analytical and problem-solving skills and able to synthesize high volumes of information and data to support a rapidly changing organization.

What You’ll Do (but is not limited to)

The role will oversee a team that provides strategic and operational support to the field and partner organizations and drives repeatability, predictability, and scalability across the business.

  • The role brings a strategic attitude that is critical to establishing: GTM strategy, sales planning, sales segmentation, territory design, sales quota, commission plan design & administration, and KPI/scorecard framework all with the goal of exceeding short and long term financial goals. S/he will lead/ support the execution of multiple strategic cross-functional projects that are crafted to increase bookings, productivity, and overall efficiency in meeting corporate objectives.
  • Establish and maintain operating cadence/rigor across all sales/field functions to ensure the health of the business on achieving key performance metrics
  • Conduct an in-depth analysis of our business and develop a deep understanding of key value drivers to identify growth opportunities. Develop key insights for executive-level presentations and drive critical business decisions
  • You will oversee sales operations, establishing a foundation for the function, then building out a team to support you as we scale
  • Own the strategy for instrumenting sales operations to ensure systems, processes, and goals are aligned.
  • Be responsible for end-to-end funnel visibility and analysis, campaign effectiveness, database cleanliness, and overall business impact.
  • Own the sales tech stack
  • Ensure sales process adoption, implement sales methodology practices within the sales process, capture the necessary process information to drive improvements
  • Refine the sales management processes, including key performance indicators and dashboards, pipeline management, quotas, and account and territory planning
  • Drive programs and create the infrastructure for sales and technical enablement
  • Develop reporting and analysis processes and work with leadership to define and measure all sales personnel against performance standards.
  • Define compensation and incentive plans that align the sales org incentives to our company-wide strategy

Your Qualifications

  • Looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in a transparent and collaborative culture with the goal of making the company successful.
  • 5+ years’ experience in leading a global sales operations function in a SaaS company
  • Excellent analytical, business intelligence and project management skills.
  • Experience with Salesforce, the Salesforce ecosystem, and other sales-related software
  • Ability to lead and facilitate cross-functional initiatives.
  • Expertise in business analytics, key performance indicators and dashboards.
  • Ability to analyze quantitative data to determine program effectiveness, ROI, forecasting.
  • Budget management experience and financial analysis skills.
  • Excellent verbal, written, and interpersonal skills.
  • BA/BS degree supported by sales or sales operations experience.
  • Demonstrated track record of top performance
Our Benefits
  • Competitive salaries, comprehensive benefits & pre–IPO stock options
  • Flexible hours, generous time off (RTO, Responsible Time Off) to help support your work-life balance
  • Full offering of paid holidays and sick time
  • Paid family leave to help you grow your family (12 weeks for birth parent, 10 weeks for non-birth parent, 10 weeks for adoption)
  • Gym, cell phone, internet and commute reimbursement
  • 401(k) Retirement Plan (Traditional and Roth)
  • Health Savings Account (HSA), Flexible Spending Account (FSA) and Employee Assistance Program (EAP)
  • Wellbeing programs to help you feel healthy and balanced including memberships to Aaptive, Ginger, Headspace and more
  • Perks including discounted pet insurance, electronics, theme park tickets, travel, and more
  • SoFi online financial services: student loan refinancing, personal loans, and investing
  • Free personal Egnyte account for life
Equal Opportunity Employment

At Egnyte, we celebrate our differences and thrive on our diversity for the benefit of our employees, our products, our customers, our investors, and our communities. Employment at Egnyte is based solely on a person’s merit and qualifications directly related to professional competence. We do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity or expression, disability, age, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

About Egnyte

Egnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere. Investors include GV (formerly Google Ventures), Kleiner Perkins, Caufield & Byers and Goldman Sachs.