Sales Operations Manager - Costco

Job ID 2023-01153

Sales/Sales Services United States


Position at Cuisinart

About Us: 
Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories.
Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci , TRAVELSMART by CONAIR, and Waring.
Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products.
At Conair, we inspire our customers with innovative high-quality products and
iconic brands that enhance their lives.
Position Summary: 
This is a Remote role and the candidate needs to be within 30 miles of the Costco Corporate offices in Issaquah, Washington.
This role is the primary resource for operational functions associated with driving revenue and margin for Costco.  Key functions will include new item quotes/set up, coordination of Costco’s required audit and QA processes, purchase order execution, POS trend & competitive analysis, project management, trade spend management, daily monitoring of overall business trends and operational performance.  This position plays an important role monitoring real time business issues, interpreting data and suggesting
immediate action plans to address issues or take advantage of opportunities.  The role will work with Cuisinart internal cross functional resources and Costco personnel to ensure business issues are communicated and acted upon in a timely manner.
  • Complete required Costco tasks for new programs, including Item Agreements, coordinate QA and audit processes with internal teams & Costco teams, and input required information into Costco’s BPMS system.
  • Manage tracking of new item development for Costco with internal Product Development Teams.
  • Support Costco e-commerce business by partnering with the Cuisinart Creative Team to obtain product copy, images, and A+ content, and submit to Costco for review, approval, and posting.
  • Monitor drop ship business for all categories by ensuring inventory availability, manage inventory feeds, and tracking PO’s.
  • Work with outside vendor to develop product displays, as needed.
  • Coordinate and track sales performance to promotional expectations with National Account Team and help formulate a future shipment plan based on the results
  • Work closely Sales Managers to maintain trade spending records and tracking.
  • Participate is frequent meetings with Costco Buying Teams and Inventory Control teams regarding business updates, new products, POS, future planning, etc.
  • Assist Sales team partners to contribute to the annual budget planning process
  • Maintain and distribute various trackers such as assortment files, competitive item & promotional tracking, reviews, etc.
  • Coordinate customers’ domestic/import orders with supply chain both in planning and availability dates
  • Work with Accounting reconciling customers monthly/quarterly vendor income true-up.
  • Partner with the National Account Team and product/marketing teams to coordinate and build customer presentations and monthly business reviews.
  • Quickly develop a working knowledge of the assigned business from both a product and consumer basis for our product and our competitions
  • Communicate updates to internal partners.
  • Availability to drop off/pick up samples at Costco’s corporate office as needed.
  • Bachelor’s degree or equivalent experience
  • Experience working on, or supporting Costco business, including working in Costco’s BPMS system.
  • 3-5 years of experience in analytics/financial role within the consumer products industry.
  • Ability to draw insights across multiple complex data sets and incorporate into decision making
  • Must have strong analytical skills, attention to detail, and proficiency in the MS Office Suite & SAP.
  • Strong communication, organization, project management and interpersonal skills
  • Ability to work in a collaborative team environment
  • Demonstrated experience managing projects/initiatives, including communications to management and retail buying teams.
  • Must be detail oriented, able to set priorities, and juggle several tasks with a positive attitude
  • Ability to anticipate and/or identify and resolve problems in a timely manner
  • Ability to travel roughly 4 to 8 times per year
Environmental Factors:
  • Working conditions are normal for an office environment.
  • Must be able to sit for extended periods of time.
  • Must be able to use a computer keyboard and view a monitor for extended periods of time.
  • Must be able to travel domestically and internationally for business (if needed).
What we offer:
  • Comprehensive Medical/Dental/Vision plans
  • Generous Paid Time Off Programs
  • Life & Disability Insurance
  • FSA/HRA/Dependent Care FSA
  • Paid Parental Leave Policy
  • 401k and company match
  • EAP & Employee Wellness Programs
  • Volunteer Days Paid Time Off
  • Employee Learning and Development Platform
Are you passionate about this opportunity but worried that you don’t have 100% of the experience we’re looking for?  We still want to hear from you! Apply online and let us know why you would make a great addition to Conair!