Outpost Project Manager
Description
Job Title: Outpost Project Manager
Ministry/Department: Eleven22 Online
Reports to: Campus Minister, Online Discipleship
Status: Full-time, exempt
Supervisory Role: No
Objective
The Outpost Project Manager plays a vital role in advancing the mission of The Church of Eleven22® by overseeing the logistics, systems and operational growth of the Eleven22 Outpost Ministry. Serving as the primary liaison between outpost hosts and the online pastor, this role ensures each outpost is fully resourced, equipped and supported for ministry success. The ideal candidate brings a passion for ministry, a love for organization and process and the ability to manage multiple projects simultaneously while maintaining excellent communication and meticulous attention to detail.
Key Responsibilities
- Support and care for outposts:
- Collaborate with central ministries, including the Disciple Groups Director, Connections Director, Welcome Director and Care Pastor, to implement ministry initiatives online for Outposts
- Ensure Outpost Ministry activities align with the mission, vision and core values of Eleven22
- Team leadership and development:
- Build, lead and shepherd serve staff teams to accomplish ministry objectives in the online space, focusing on areas such as Outpost leaders, chat teams and disciple groups
- Foster a supportive and spiritually enriching environment for online serve staff teams by creating weekly digital gatherings
- Project and logistics management:
- Serve as the primary point of contact for all active and prospective Outpost hosts
- Drive all operational aspects of the Outpost Ministry, ensuring consistency and excellence across every location
- Develop and implement standardized operating procedures (SOPs) for all Outpost locations to ensure consistency in ministry delivery and guest experience
- Oversee serve staff onboarding and background checks for new Outpost hosts, maintaining clear documentation in The Rock database
- Manage and ship Outpost resource boxes and maintain appropriate inventory levels
- Partner with Communications, merch and logistics teams to plan and distribute all Outpost materials (e.g., series giveaways, bracelets, journals, stickers, etc.)
- Update website details to ensure Outpost locations are accurate and visible online
- Collaborate with ministry teams to help build and maintain a password-protected Outpost leader resource portal for future scalability
- Communication and coordination:
- Schedule and coordinate Outpost leader interviews for the Online Pastor
- Facilitate connection requests in The Rock—contacting individuals interested in joining or launching an Outpost
- Partner with internal ministry teams on new initiatives, campaigns and sermon series resource rollouts, including guidance on what resources are needed
- Assist in developing and scheduling training sessions and coaching programs for Outpost hosts and regional leaders
- Data and systems management:
- Maintain up-to-date Outpost listings, contact records and reporting metrics
- Track and report key Outpost Ministry performance indicators (growth, activity, resource distribution, etc.)
- Online congregational care and shepherding:
- Partner with the central ministries team to provide pastoral care and shepherding to the online congregation
- Support Outposts by checking in regularly in virtual groups, providing digital and physical resources as needed and connecting with other staff as necessary
- Online Ministry support (secondary duties)
- Periodically assist with online chat rooms, worship gatherings or digital disciple group logistics as needed to support ministry operations
- Collaborate with the Online Pastor to enhance online engagement systems and digital discipleship pathways
- Other duties as assigned
Competencies
- Model The Church of Eleven22’s mission, vision and core values
- Ability to maintain strict confidentiality
- Ability to adapt to change
- Strong proactive communication skills
- Ability to effectively collaborate with central ministries and successfully deliver online ministry initiatives
- Ability to grow and develop online serve staff teams, demonstrated through positive feedback and team achievements
- Ability to shepherd the online congregation
- Smooth and meaningful execution of online worship gatherings and special services
- Ability to build serve staff teams and care for remote teams
- Ability to lead multiple projects
Education and Experience
- 1-2 years of ministry experience preferred
- Bachelor’s degree in a relevant field preferred
- Familiarity with digital ministry tools, social media and video conferencing platforms preferred
Position Type/Expected Hours of Work
This is a full-time, exempt position. Days and hours of work may vary based on church needs.
The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.
Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.
Work Environment
This role is hybrid and will include a mix of working from the San Pablo campus and online as needed. This role operates primarily in a professional office environment with frequent use of computers and other standard office technology. The position requires extended periods of computer work and collaboration with cross-functional teams in an open or shared workspace.
Physical Demands
This is mostly a sedentary computer-based role with some physical requirements while supporting campus events. The position requires prolonged periods of sitting and frequent use of a computer, including extended screen time and repetitive hand and wrist motions. Close visual acuity is necessary for viewing and analyzing digital content. Campus events may require prolonged periods of standing.
Ministerial Exception
The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).
Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.
Code of Conduct
- We live authenticity
- We are gospel-centered and mission-focused
- We are family
- We are lifelong learners
- We aim for excellence in the experience with zero excess
- We choose to trust
- We pray 1st and decide 2nd
- We glorify God by honoring others
- Our team unites under clear vision
- We walk in humble confidence
EEO Statement
The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law.