Bilingual (Korean/English) Group General Manager
Description
Position Overview:
The Bilingual (Korean/English) Group General Manager is responsible for the overall leadership and management of an operations network within CJLA. This includes the full P&L responsibilities of the network, improving operating margin through collaboration with the operations team members and CJ Executive Leaders, and ensuring the tools and support structure are in place to meet objectives in the near and long term. This role will ensure budgeted targets are met, while driving operational efficiency across the network by ensuring operations are being executed in a profitable manner.
Essential Duties & Responsibilities:
Essential Duties & Responsibilities:
- Lead operational activities of the logistics facilities within the network to optimize performance.
- Provide oversight of financial planning, personnel development, asset management/utilization and overall profitability of each facility within the network.
- Build effective relationships across CJ Logistics America to help drive projects to completion and improve processes, through the CJL Operating System.
- Build effective relationships with Engineering, Solutions and IT to optimize the network.
- Provide professional management and leadership to the network, including mentoring and developing key roles while instilling best practices from an operational perspective.
- Develop and monitor policies, procedures, and practices to ensure compliance.
- Support Business Development activities by exceeding customer expectations.
- Analysis and enhancements in areas of network utilization, service/cost performance, and procurement of equipment.
- Customer service mindset to handle daily operations issue follow up, customer communication through calls and emails for requests/inquiries while developing a regular cadence for meetings (Weekly, MBR/QBR).
- Driving a culture of safety and compliance (AIB, ASI, SQF, etc.), using regulatory knowledge of the warehousing industry to develop the appropriate awareness and action plans.
- Owner of KPI’s and ensuring performance management system is capable of providing necessary outputs for reporting to CJ Logistics America Executive team and HQ.
- Additional duties as assigned.
Requirements and Qualifications:
- Bachelor’s Degree in Logistics, supply chain or related field preferred, MBA highly preferred.
- Bilingual (Korean/English Required
- 10+ years of experience in Logistics/Brokerage or 3PL segment of the logistics industry.
- Experience with LTL and truckload transportation/Logistics contracts and agreements.
- Previous P&L responsibility and strong financial acumen.
- Proven customer partnership success and strong communication skills- both verbal and written.
- Strong understanding of industry regulatory, compliance, and safety protocols.
- Team development, organizational structure with ability to define future team designs/needs.
- Continuous Improvement mentality with strong desire to build best-in-class operations.
- Project Management experience to include process innovation, service improvements and ability to drive change management and the communications required with change.
- Travel up to 50% of the time.
Pay, Benefits and More:
- Pay Range: $180-210K
- Competitive compensation package
- Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
- Growing company with a performance record that continues to climb!
- Open-door work environment
- High Performance culture with a focus on a growth mindset where continuous improvement is embraced
- Opportunities for advancement!
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.