Business Analyst, WMS
Description
Are you a logistics professional who excels at making complex systems work seamlessly with business goals? We're looking for a WMS Business Analyst to join our team. In this role, you will be the primary Subject Matter Expert (SME) for Warehouse Management System (WMS) projects, ensuring our solutions align with operational goals and customer needs.
Location: Des Plaines, IL | Full-Time | Salary Range $75,000 to $95,000 per year
This position is on-site. You must live within a commutable distance of the location
What You'll Do:
As a WMS Business Analyst, you'll be responsible for the successful delivery of WMS implementations. You'll lead project teams, serve as a change agent, and ensure our systems and processes are optimized for success.
- Develop and maintain comprehensive project documentation, including business requirements, functional specifications, process flows, test scripts, training guides, and user manuals.
- Lead requirements-gathering sessions with stakeholders to capture operational needs, translate them into system requirements, and document them for the project team.
- Collaborate with Project Managers, Operations, and IT teams to ensure documentation accurately reflects scope, timelines, and risks.
- Evaluate current and/or intended warehouse environments and document fit/gap analyses, risks, and proposed process changes.
- Support testing cycles by preparing test plans, documenting results, and tracking defects or issues to resolution.
- Provide detailed process documentation and training materials to support end-user adoption and knowledge transfer.
- Act as a WMS SME by documenting and explaining how system functionality aligns to operational processes and customer outcomes.
- Monitor system and operational performance, record findings, and contribute to documented recommendations for improvement.
- Facilitate change management activities by documenting as-is and to-be processes and helping stakeholders understand impacts.
- Communicate project updates and outcomes with internal and external stakeholders through well-structured documentation and presentations.
- Additional job duties as assigned.
What You Bring to the Table:
- A Bachelor's degree or equivalent related work experience is required.
- 2+ years of experience leading WMS implementations or in a similar role preferred.
- Strong analytical skills with experience in identifying potential issues and developing contingency plans.
- The ability to manage your own priorities while being a strong team player.
- A willingness to travel up to 20-25% annually, based on project needs.
- Experience delivering on-the-job coaching is preferred.
What's In It for You:
- Hybrid work schedule with 4 days in-office in Des Plaines, IL and one day remote
- Schedule: Monday - Friday, 8:00AM - 5:00PM
- Salary Range: $75,000–$95,000 per year
- Competitive salary and a comprehensive benefits package.
- Full health insurance (medical, dental, and vision).
- 401(k), life insurance, and tuition assistance.
- Paid time off to rest and recharge.
- An open-door work environment that values feedback and collaboration.
- Opportunities for career advancement within a growing company.
Ready to apply your expertise and lead successful WMS projects? We want to hear from you.
Apply today!
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.