Freight Forwarding Coordinator

Freight Forwarding Toronto, Canada


Are you passionate about Warehouse Operations? Are you looking for an opportunity to make an impact in a global company? We need people like you to help us hire the best in the business and we're excited to have you join us in this significant role to ensure we continue to build a diverse and engaged workforce! Come be part of something special at CJ Logistics America
Job description
CJ Logistics provides integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation. Aspiring to be The Global SCM Innovator, we deliver integrated and multimodal logistics services, connecting every corner of the world via air, sea and land.
  • Coordinate with shippers, bonded warehouses, truckers and all other functional means as required
  • Interact with customers; provide shipment status, ;handle customer complaints and concerns
  • Resolve issues respective to customer inquiries, data input and general customer service related to tracking & tracing
  • Amazon_Customer Service/Internal Sales: Provide quotes, follow up with shipping documents, update shipment status, assisting customs clearance
  • Arrange long-haulage and Amazon trucking shipment to make sure accurate pickup/delivery appointment
  • Book AC space and make paperwork (CI/PL and MAWB etc.)
  • Track incoming ocean cargo and domestic shipments
  • Upload POs and SOs on the WMS and freight forwarding system and send invoices to customers
  • Request AP team for various COD payments of duties, taxes, and transportation of imported goods and bonds to cover duty goods
  • Education: International forwarding or Transportation diploma/degree
  • Experience: +1 years in forwarding or trucking coordination
  • MS Excel proficiency necessary
  • Meet strict deadlines
  • Excellent verbal and written communication skills
  • Experience in international freight forwarding coordination and documentation is MUST (Ocean or Air)
  • Ability to persuade and influence others
  • Self-motivated, positive attitude and ambitious
  • Speaking Korean, Vietnamese or Chinese is a plus, but not must
CJ Logistics America About Statement:
CJ Logistics America delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.