Liferay, Inc. Careers

Account Managers serve as trusted advisors to Liferay’s largest enterprise customers (Tier 1-2), developing and maintaining strategic relationships to deeply understand and address their business challenges. Working collaboratively with internal teams to create and execute on strategic account plans, the Account Manager is responsible for achieving specified renewal rates, expansion and new business revenue targets within existing client accounts.
The Account Manager will require broad knowledge of Liferay’s products and services and the ability to align them with our customer’s requirements and business objectives.  

As Liferay is recognized by Gartner as a leading open-source platform for enterprise applications, we are continuing to grow and enhance our partner program. We have passionate partners, world-class products, and a greater-than-profit vision of making excellent open-source software while giving back to global communities. 

If you are an experienced Partner Marketing Manager who is excited by the impact digital experience software can have on customer experience and business growth; a listener and learner who likes adding value and taking programs and processes to the next level; and are up to date on marketing best practices to drive lead generation, education, and brand awareness, along with creating productive and dedicated partner relationships, this is the role for you.

Generating high-quality leads is vital to any organization, and we are no different. Developing creative ways to do this with partners is fundamental to our mutual success. This role includes both strategy creation and tactical execution of joint marketing programs.

You will work directly with our partners across countries in APAC to make sure marketing strategies and campaigns align with Liferay's sales and marketing goals and the business goals of each partner company. You will be responsible for making sure a diverse and well-rounded set of marketing activit

We are looking for a Channel Account Manager, who will report to the Director, Channel Sales, APAC. You are a seasoned Channel Account Manager with a demonstrated history of establishing partnerships and alliances through multiple routes to market. System Integrators, Digital Agencies, ISVs, and OEMs. You enjoy building thriving partner ecosystems. You possess a strong track record of exceeding pipeline and revenue targets in high growth, high ambition organizations.

Global Services team is looking for a Lead Consultant who enjoy working in small teams on client sites to deliver challenging, multi-faceted projects. We’re looking for the kind of person who can not only create beautiful and scalable code, but also navigate a team through the ever-changing waters of consulting projects. If that sounds like you, apply today!

Global Services team is looking for a Lead Consultant who enjoy working in small teams on client sites to deliver challenging, multi-faceted projects. We’re looking for the kind of person who can not only create beautiful and scalable code, but also navigate a team through the ever-changing waters of consulting projects. If that sounds like you, apply today!

About Liferay 

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,000  fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like HP, Domino’s, and Airbus use to build customized experiences for their customers and employees.  But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days paid off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

What if there was a hybrid job that pushed you to learn cutting-edge technologies, gave you opportunities to provide innovative solutions to clients and equipped you to train the growing population of Liferay users? We're looking for people who love open source and want to grow with a company that's bursting at the seams. Apply now and tell us why you'd like to join the Liferay family.

Liferay India is looking for a Lead Consultant for the Global Services team.

About You and this Role  

The Global Services team is looking for a Lead Consultant who enjoys working in small teams on client sites to deliver challenging, multi-faceted projects. We’re looking for the kind of person who can not only create beautiful and scalable code, but also navigate a team through the ever-changing waters of consulting projects. If that sounds like you, apply today!

What if there were a hybrid job that pushed you to learn cutting-edge technologies, gave you opportunities to provide innovative solutions to clients like Cisco, Sesame Street, AutoZone, and Volkswagen, pushed you to fix the most complex technical problems, and equipped you to train the growing population of Liferay users? Well, enter stage left a new position we just opened. Our new Consultant position is a cross between consulting, technical support, and training.

You are a seasoned tech marketer with experience on both the demand generation side and the marketing operations side. You are conversant in B2B Marketing metrics and have a strong viewpoint - rooted in experience and experimentation - around marketing automation best practices. You understand how data flows between Marketo and Salesforce - and when it doesn’t, why it doesn’t and how to fix it. You relentlessly chase down problems and run them to ground. You’re self-motivated and capable of prioritizing when pulled in many different directions by stakeholders.

You will be joining the constantly-growing global marketing operations team, owning all things related to the marketing automation platform. We recently migrated to Marketo and while everyone on the team has marketing automation experience, we have a skills gap for Marketo specifically, so deep Marketo experience is an absolute must for this role. Reporting to the Director of Global Marketing Operations, you will be supported by a strong and collaborative team of whip-smart Marketing Ops professionals.

The Product Marketing Manager exhibits a deep understanding of markets and buyers in order to devise and lead a product’s go-to-market strategy.  The Product Marketing Manager must have an understanding of the product’s buying audiences and their needs and often acts as a subject matter expert (SME) who transfers knowledge about markets, buyers and product across marketing and sales functions.

Are you tech-savvy? Do you enjoy interacting with new people every day? If so, we have an exciting opportunity for you. Liferay is looking for a sharp and hard-working Associate Customer Support Engineer to join our growing support team. As an Associate Customer Support Engineer, you will have an opportunity to help resolve Liferay product issues for hundreds of customers in fields that range from entertainment to finance to government and more.

Customer Advocacy Specialist

About Liferay

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,000  fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like Honda, Bank of the West, and Airbus use to build customized experiences for their customers and employees.  But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days paid off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

Liferay is looking for a Customer Support Engineer in Peru to join our Support team.

Are you capable of solving complex problems, have excellent communication skills, and enjoy mentoring others? You could be a great candidate for our team! 

If you identify with the profile and think you have a good fit for this position, apply and come talk to us!

We are looking for a Technical Success Manager. We are looking for a candidate that is excited about technology and the solutions it can provide to our valued customers.  The ideal candidate enjoys providing the solution for both our customers and partners to help them reach their full potential, and you see business needs as an opportunity.

Establishing a strong design practice across Latin America is a high priority for our business. We’re looking for a senior designer with experience as a first-hire that can serve our customers and partners while simultaneously working with our existing teams based in the US and Brazil to continue cultivating a strong design culture there and beyond. While that sounds daunting, you won’t be doing it alone! We have a global design division with teams all over the world that are excited to build with you.

About You and this Role

You’re eager to work with our global teams to deliver a great product to customers. Interacting cross-culturally with company executives, software architects, and project managers doesn’t intimidate you, it excites you. Change is part of your regular routine, and you love helping to bring others along to understand and implement it. You’re able to take a leader’s vision, transform it into business requirements, and drive a project to completion. Multi-tasking is a habit, and you’re looking forward to balancing the current release work with planning for the next release and beyond. You’re a team player, looking not only to nail your own objectives, but help other employees reach theirs.

In this role, you will be responsible for developing and executing key strategies and programs to generate demand and build brand awareness for Liferay products and solutions in EMEA. The candidate must possess strong project management, coordination, collaboration, and communication skills. The individual will work closely with the broader marketing team and the local marketing and sales team to build and drive marketing initiatives.

In this role, you will be responsible for developing and executing key strategies and programs to generate demand and build brand awareness for Liferay products and solutions in EMEA. The candidate must possess strong project management, coordination, collaboration, and communication skills. The individual will work closely with the broader marketing team and the local marketing and sales team to build and drive marketing initiatives.

In this role, you will be responsible for developing and executing key strategies and programs to generate demand and build brand awareness for Liferay products and solutions in EMEA. The candidate must possess strong project management, coordination, collaboration, and communication skills. The individual will work closely with the broader marketing team and the local marketing and sales team to build and drive marketing initiatives.

Liferay is looking for someone to join our North America Marketing team as our Field Marketing Manager. You come with fresh ideas for new programs and are excited to lead a team of established demand marketers.
You'll be primarily responsible for researching, planning, and managing the team’s execution of marketing programs that support our existing campaigns and then studying the results (with the help of analytics tools) to tweak and improve things. You lead by serving and know that your team’s success means your success.

Contract Recruiter

About Liferay 

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like Honda, Bank of the West, and Airbus use to build customized experiences for their customers and employees.  

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

Do you have a crazy hunger to use the knowledge you've learned in school to work on challenging real world problems with one of the fastest growing open source companies in the world? With 1,000 employees in 10 different countries, Liferay is a global company with a startup culture and is constantly looking for great people to join our family.  If you are a college junior or senior and want an opportunity to explore life within a software company apply now, and let's chat!

Liferay needs an enthusiastic Senior HR Generalist who is thrilled by the opportunity to join a fast growing digital company bursting at the seams to  help us drive policies, personnel, and planning across our International workforce as we continue to cultivate a world-class environment for people to do great work.

You care about people and processes. You are detail-oriented, a dynamic self-starter, and a strong collaborator. Our People team is looking for a Talent Acquisition Partner who deeply cares about delivering a warm and thorough candidate experience while bringing in the best talent. You love working closely with hiring managers and stakeholders and bringing strategic solutions to the table. You are a host at heart, a servant leader, and a high achiever.

Liferay is looking for an Information Security Analyst to be part of our Information Security team.

You're a stellar PM who knows that Agile is all about valuing people over process and you delight in seeing solid projects released and great teams made even greater. You have enough knowledge and experience about different PM processes to know how and when to apply them and when to refrain. You enjoy taking on the challenge of standardizing our IT implementations globally. If that describes you, apply now, and let’s chat.

You have that rare ability to bridge two worlds, the human and the technical. You like being given the space to run in a global open source company to help deliver creations that are intuitive and sharp. You understand the sales process and want to be on the technical lines to empower our sales staff to be successful. You understand the power of Salesforce to help drive sales and enjoy the process of optimizing that platform to serve your Sales team. Sounds like you? Apply now and let’s chat.

Liferay, Inc. is a leading provider of enterprise open source portal and collaboration software products, servicing Fortune 500 companies worldwide. 

Working in Liferay is an opportunity to participate in an ethical, motivating, challenging and constantly expanding project within an international environment, that offers the possibility developing a personal career according to your capabilities and preferences as part of the Liferay team.

As part of a team supporting a growing and internationally diverse company group you need to be willing to assume a broad range of responsibilities from more abstract and complex legal and compliance matters to more administrative tasks requiring a hands-on approach. If you are interested, apply today!

As part of a team supporting a growing and internationally diverse company group you need to be willing to assume a broad range of responsibilities from more abstract and complex legal and compliance matters to more administrative tasks requiring a hands-on approach. If you are interested, apply today!

If you are an experienced Partner Marketing Manager who is excited by the impact digital experience software can have on customer experience and business growth; a listener and learner who likes adding value and taking programs and processes to the next level; and are up to date on marketing best practices to drive lead generation, education, and brand awareness, along with creating productive and dedicated partner relationships, this is the role for you.

If you are an experienced Partner Marketing Manager who is excited by the impact digital experience software can have on customer experience and business growth; a listener and learner who likes adding value and taking programs and processes to the next level; and are up to date on marketing best practices to drive lead generation, education, and brand awareness, along with creating productive and dedicated partner relationships, this is the role for you.

If you are an experienced Partner Marketing Manager who is excited by the impact digital experience software can have on customer experience and business growth; a listener and learner who likes adding value and taking programs and processes to the next level; and are up to date on marketing best practices to drive lead generation, education, and brand awareness, along with creating productive and dedicated partner relationships, this is the role for you.

Liferay is looking for an Associate Incident Manager to be part of our Incident Management team.

In this role you are going to lead the security configuration of our DXP Cloud PaaS offering, our SaaS offerings and you will help our teams to run other Cloud based services securely. You’re excited about ensuring security of Cloud operations. You’ve got experience working in Cloud security - networks, infrastructure elements and applications.  You understand the tactics, techniques, and strategies to protect the Cloud environments on various providers (GCP, Azure, AWS).

We’re a distributed and collaborative sales team, and believe there are no boundaries between customer service and technical sales, engineering and storytelling, closing and consulting. We work independently but support our SE colleagues and sales teams in any and every way. We provide ongoing and iterative training and enablement geared toward subject matter expertise and improving the customer experience. 

#presales

Do you have a crazy hunger to use the knowledge you've learned in school to work on challenging real world problems with one of the fastest growing open source companies in the world? With 1,000 employees in 10 different countries, Liferay is a global company with a startup culture and is constantly looking for great people to join our family.  If you are a college junior or senior and want an opportunity to explore life within a software company apply now, and let's chat!

As a Product Owner at Liferay, you are the voice of our product. You are responsible for maximizing the value of work done by the development team. As a key member of our global product team you will be involved in every aspect of the product development process from discovery to delivery. You will work directly with designers, engineers, and stakeholders to ship meaningful and exciting products. If you have an innovative mindset and love the idea of breaking barriers and leading in a collaborative team environment, then apply today!

As a Product Owner at Liferay, you are the voice of our product. You are responsible for maximizing the value of work done by the development team. As a key member of our global product team you will be involved in every aspect of the product development process from discovery to delivery. You will work directly with designers, engineers, and stakeholders to ship meaningful and exciting products. 

If you have an innovative mindset and love the idea of breaking barriers and leading in a collaborative team environment then apply today!

As a Product Owner at Liferay, you are the voice of our product. You are responsible for maximizing the value of work done by the development team. As a key member of our global product team you will be involved in every aspect of the product development process from discovery to delivery. You will work directly with designers, engineers, and stakeholders to ship meaningful and exciting products. 

If you have an innovative mindset and love the idea of breaking barriers and leading in a collaborative team environment then apply today!

The Product Marketing Manager exhibits a deep understanding of markets and buyers in order to devise and lead a product’s go-to-market strategy.  The Product Marketing Manager must have an understanding of the product’s buying audiences and their needs and often acts as a subject matter expert (SME) who transfers knowledge about markets, buyers and product across marketing and sales functions.

The Associate Test Engineer role assists their Development Team to deliver products with outstanding quality. You will support your team’s development and testing processes by developing knowledge of the Liferay product line and use cases, writing and executing resilient and effective test cases and plans, performing effective root cause analysis, and participating in team planning and grooming sessions.

The Liferay Engineering team is looking for testers with a solid knowledge of software testing, with the ability to create high-quality automated test software using open source solutions. The candidate has to be able to work with team members to identify test priorities, plan and execute test automation strategies for their teams, and ensure that the overall quality of the application is consistently improving.

Sales-Government-Liferay India Pvt Ltd

Liferay is an award-winning open source Digital Experience Platform company with a greater-than-profit vision, servicing Fortune 500 companies worldwide. Working at Liferay is an opportunity to participate in an ethical, motivating, challenging and constantly expanding project within an international environment, which offers the possibility to develop a personal career according to your capabilities and preferences as part of the Liferay team.

Our Sales Representatives generate business opportunities by driving interest in Liferay’s products and building our brand in the market.

They will contribute to building sales, brand awareness and revenue by taking care of business opportunities from the government sector by participation in the various government RFPs.

This Sales Rep will manage north region of India.
 
Core Responsibilities

• Creating and raising Liferay brand awareness across the target market by meeting various stake holders in government department.
• Become knowledgeable of our software products and target market
• Proactively contacting potential clients to drive awareness, educate and inform potential
• customers on our product offerings relevant to their needs.
• Building a sales lead pipeline
• Conduct high-level conversations with Senior level Executives in prospect client opportunities.
• Engaging with prospects via email and phone to analyse their needs

You love sales and working the full lifecycle of a deal from prospecting to closing. You love mapping out strategic accounts and finding opportunities to sell within them. You’re not afraid to be persistent and handle objections from potential customers. You will be responsible for driving revenue for accounts in specific verticals such as Manufacturing, Insurance, Banking and Healthcare by enabling them on their digital transformation journeys using Liferay’s solutions.

About Liferay 

Inside Sales

About Liferay

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,000  fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like Honda, Bank of the West, and Airbus use to build customized experiences for their customers and employees.  But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days paid off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

Our Business Development Representatives generate business opportunities by driving interest in Liferay’s products and building our brand in the market.

• They will contribute to building sales, brand awareness and revenue by gaining the customers initial interest and qualify leads for our Sales Executives.
• This BDR appointment will support various verticals (manufacturing, banking, public, energy…) in the French market. Experience in one of these verticals is a distinct advantage.

We are looking for an Channel Account Manager, who will report to Director Sales, with experience in managing and growing sales through the channel, recruiting, enabling and proactively supporting service partners in the sales process.

Liferay is looking for a Country Manager and Site Lead to lead the business team for the Italian market and to partner with other global business units, such as finance, engineering or product management, to create consistency within the local Italian team.

As a Pre-Sales Technical Consultant at Liferay, you will support all sales efforts as the customer’s primary point of contact for all technical questions and inquiries. Working closely with Account Executives, Account Managers and other members of the Liferay team, you will act as a trusted advisor for the customer on the Liferay solution, competitors, and alternative solutions.

About Liferay 

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,000  fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like HP, Domino’s, and Airbus use to build customized experiences for their customers and employees.  But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days paid off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

We’re a distributed and collaborative sales team and believe there are no boundaries between customer service and technical sales, engineering and storytelling, closing and consulting. We work independently but support our SE colleagues and sales teams in any and every way. We provide ongoing and iterative training and enablement geared toward subject matter expertise and improving the customer experience. Our goal is to raise revenue by improving product demonstrations, creating and sharing new sales collateral, and evangelizing Liferay and its technology as we listen to customers share their experiences and digital transformation endeavors.

Sales Engineers are both highly technical and laser-focused on business solutions

Sales Engineers are both highly technical and laser-focused on business solutions. SE's can talk to senior software engineers, CEOs, and information security directors with credibility and sincerity. Sales Engineers provide technical justification and business consultation, and are trusted advisors to technology directors, CTOs, and software architects as they go through the buyer journey. 

Working closely with the Sales Operations Manager NA, the candidate will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner with sales teams in NA. We are looking for a great team player who has experience with executing sales operations solutions (territory planning, sales performance management, forecasting methodologies) that will enable the NA sales team to increase productivity and grow.

We are looking for a great team player who has solid experience in a sales operations function, who is passionate about executing sales ops solutions (sales performance management & forecasting methodologies) that will enable the North American sales team to increase productivity and grow. 

We’re looking for a highly motivated individual to play a key role in enabling our sales organization to maximize sales performance through sales intelligence, aligned sales processes, and a streamlined technology stack. 

This individual will lead a team in developing the strategy, execution, and optimization of sales operations globally.  Our ideal candidate has experience serving a global sales organization across mature and emerging markets. They’re energetic, collaborative and love working in a global environment. They understand that sales operations is not just about compliance and reporting but enables and drives stronger, more efficient sales execution. 

Liferay is looking for a Staff Frontend Engineer based in Spain to join its international Frontend Infrastructure Team. This is a senior position in a complex and challenging problem space requiring architectural expertise, domain knowledge, and technical leadership.

Are you passionate about developing great software? Do you feel proud when you help create a product that many people use? Do you consider yourself to be a good developer? Do you enjoy working in a multidisciplinary and diverse team? You always wanted to work in open source for a living? If so, this might be your dream job. We are looking for someone with passion for software development and web technologies.

Liferay is looking for a Static Analysis Engineer to join the existing team. Your primary responsibilities will be to develop and enhance the Static Analysis Tool. This tool is an internal tool that is used by every Engineer to ensure everybody follows certain coding standards. It also prevents Engineers from bad practices that can easily lead to bugs in the software.

Are you tech-savvy? Do you enjoy interacting with new people every day? If so, we have an exciting opportunity for you. Liferay is looking for a sharp and hard-working Associate Customer Support Engineer to join our growing support team. As an Associate Customer Support Engineer, you will have an opportunity to help resolve Liferay product issues for hundreds of customers in fields that range from entertainment to finance to government and more.

Are you tech-savvy? Do you enjoy interacting with new people every day? If so, we have an exciting opportunity for you. Liferay is looking for a sharp and hard-working Associate Customer Support Engineer to join our growing support team. As an Associate Customer Support Engineer, you will have an opportunity to help resolve Liferay product issues for hundreds of customers in fields that range from entertainment to finance to government and more.

About Liferay 

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,000  fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like HP, Domino’s, and Airbus use to build customized experiences for their customers and employees.  But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days paid off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

Escalation Engineer 

About Liferay

American software company Liferay Inc. is one of the fastest growing IT companies in the world and among the 10 most influential and innovative brands. Headquartered in Los Angeles and having offices in Brazil, Germany, Hungary, Spain, India, and China.

By creating a versatile, open-minded and human-centric community, Liferay India focuses on delivering enterprise solutions to add value to everything we touch.

About You and this Role

You’re excited about the chance to build the Customer Support team. You thrive on connecting creative ideas with people who can bring those ideas to life. The fact that Liferay is bursting at the seams with growth doesn’t intimidate you, but thrills you. You love to apply more time, experience and technical expertise in identifying, investigating and resolving them for the sake of the customer and other departments, and enjoy seeing people grow alongside you.

Key Objectives

• On a daily basis, work with Customer Support Engineers on tickets to identify, investigate, work around, and in some cases, resolve issues that require more experience or technical knowledge
• On a monthly basis, review the escalation from past month, identify the training needs for next month, and delivery the training with 1 month.
• Mentor Junior CSEs & Junior EEs
• Collaborate with SMEs.

Liferay, Inc. is a leading provider of enterprise open source portal and collaboration software products, servicing Fortune 500 companies worldwide. 

Working in Liferay is an opportunity to participate in an ethical, motivating, challenging and constantly expanding project within an international environment, that offers the possibility developing a personal career according to your capabilities and preferences as part of the Liferay team.

About Liferay 

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,000  fiery-eyed employees all across Europe, the Americas, Middle East, and Asia. As the leading provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.  Our flagship product is the Liferay Digital Experience Platform, which companies like HP, Domino’s, and Airbus use to build customized experiences for their customers and employees.  But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days paid off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

Do you love solving problems in code and helping delight clients like Reliance Capital, Federal bank, Bluedart, Ashok Leyland, etc ? What about working in small teams on a large open source stack solving complex issues from all over the world? If so, you might have a blast as a Software Engineer, Subscription Services.

As a Lead Support Software Engineer at Liferay, you will be part of the Global Commerce Engineering team. 

This position is specifically for a Technical Support Engineer who will be responsible for diagnosing and troubleshooting and resolving  software problems within our Liferay Commerce Solution. 

As a Lead Support Software Engineer at Liferay, you will be part of the Global Commerce Engineering team. 

This position is specifically for a Technical Support Engineer who will be responsible for diagnosing and troubleshooting and resolving  software problems within our Liferay Commerce Solution. 

Liferay is looking for a Technical Support Engineer based in Spain to join its international Liferay Online Team.
This team focuses on delivering a SaaS offering of Liferay products, and we need your help to maintain and evolve this service.

Liferay, Inc. is a leading provider of enterprise open source portal and collaboration software products, servicing Fortune 500 companies worldwide. 

Working in Liferay is an opportunity to participate in an ethical, motivating, challenging and constantly expanding project within an international environment, that offers the possibility developing a personal career according to your capabilities and preferences as part of the Liferay team.

Supporting our customers 24/7 is not an easy task to do!  Our Support teams need a plethora of tools in their repertoire in order to get the job done and deliver exceptional service.  We build many systems and use different sources of documentation to accomplish our goal of customer success.  You would be taking on the task of ensuring our systems and documentation are efficient, intuitive and effective.